Game does not start; black screen before Paradox Logo but after hitting play in launcher

[ParadoxMichaela]

Information​

When reporting a crash, stability or performance problems, please use the Report a Crash button on the earlier screen​

[CLICK] I understand

Required​

Summary​

Game does not start; black screen before Paradox Logo but after hitting play in launcher

Steps to reproduce​

Try to run the game (from Steam)

Expected Result​

Paradox logo usually comes up and game starts loading.

Actual Result​

Black screen forever. Skylines mouse cursor but nothing else.

Game Version​

Most recent update (cannot get to main menu)

What mods do you have installed?​

None

Affected Feature​

• Gameplay

Platform​

• Steam

Additional Information​

Additional Information​

Never had any issue before. I have tried: playing with mods disabled; reinstalling and removing all config files (clean install); verifying all files. Nothing works.

Save Game​

Other Attachments​

View attachment 1281159

Thank you for the report. Are you still experiencing this issue?

 

[ParadoxMichaela]

Yes. I have already done the following:

- launch with mods disabled
- ensure I am not subscribed to any mods
- perform a fresh install including manually wiping the game directory and directories in AppData
- perform a fresh install on a different machine which never ran CS2 before

Issue persists across the board. Always the same cryptographic error in log.

Thank you for the extra details. COuld you also provide a DxDiag file for us to check through? That way the devs will be able to investigate this further!
To get a DxDiag file follow these steps:

- Open your Start menu, Cortana or Search
- Type dxdiag in the search field
- Click on the dxdiag program
- A window called "DirectX Diagnostic Tool" should pop up now
- Wait until the green bar at the bottom-left has disappeared
- At the bottom right-hand side, click on "Save all information"
- Save it to a place where you can find it easily, for example your desktop
- Attach this file here
- IF dxdiag.txt fails to attach here, rename it to dxdiag.log , or zip it up.