Game isn't opening - Please help

[BatesytheDragon]

The launcher of CK2 opens fine, but the game it self does not open after pressing play. The colour of my name (on Steam) instead just changes from Green (when launcher is open) to blue (indicating im not playing a game). I've tried turning off my laptop, and turning off steam as well as altering the screen resolution to 640x480 but none have worked.
Any help would be greatly appreciated.

 

[AndrewT]

Has the game ever run OK on this computer? Or never?


IF NEVER:

Install ALL these Microsoft modules:


https://www.microsoft.com/en-au/download/details.aspx?id=8328

https://www.microsoft.com/en-au/download/details.aspx?id=13523

https://www.microsoft.com/en-us/download/details.aspx?id=52685

https://www.microsoft.com/en-us/download/details.aspx?id=8109

(run dxsetup.exe after extracting from this download)


Also if you have installed RadeonPro, or a gaming VPN app called Evolve, or the MSI Gaming App, or Duet, disable it as it clashes with this game.



IF IT USED TO WORK:

Please do a full **clean** re-install:


- move any valued save games elsewhere

- "uninstall" in Steam-CK2

- manually delete both the Steam/SteamApps/common/CK2 AND Documents/Paradox/CK2 folders

- re-install game in Steam, run a Steam Verify when done.

- add ck2game.exe to the exceptions list/whitelist of your antivirus app

- start the game with no mods active and test


In particular make sure there are no files or folders left under either the Steam CK2 or Documents CK2 locations, before installing again.


Also if you have installed RadeonPro, or a gaming VPN app called Evolve, or the MSI Gaming App, or Duet, disable it as it clashes with this game.



IF NEITHER OF THOSE HELP:

DXDIAG is a program you run from a command prompt or the Windows start menu 'run' dialog box (or 'search programs' in Windows 7 or later). After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.


Please attach your Documents/Paradox/CK2/settings.txt.

From your Documents/Paradox/CK2/logs/ folder, attach system.log .

 

[geckoman1011]

I am having the same problem. However, your stated solution is NOT ACCEPTABLE. My bandwidth is extremely limited and re-downloading the game is impractical

 

[AndrewT]

I am having the same problem. However, your stated solution is NOT ACCEPTABLE. My bandwidth is extremely limited and re-downloading the game is impractical

FYI for the future it's always best to start your own thread rather than ME TOO someone else's.

So the game used to work for you, then this happened at some point? If so, what change or update occurred between when the game last worked and first did not work?

Does it only affect CK2 or also HOI4, Stellaris, and EU4?