Confirmed Game Persistently Crashing

[LeRajdeChine]

Information​

I have verifed my game files (Steam only)​

Yes

I have disabled all mods​

Yes

I am running the latest game update​

Yes

Required​

Summary​

Game Persistently Crashing

Description​

I was directed by tech support to reach out to the devs here.

Issue Description:

The game consistently encounters errors related to character portrait generation, specifically:

Unknown Gene Accessory Groups: Errors indicating that northern_hairstyles and northern_beards gene accessory groups are unrecognized.

Missing Gene Information: Reports of missing gene_hair_type and gene_baldness information, affecting character portrait rendering.

These issues suggest difficulties with accessing or recognizing necessary data for character portraits, leading to game crashes.

Suspected Causes:

Corrupted or missing game files, potentially due to updates or previous mod installations.

Compatibility issues, possibly related to hardware or remnants of mods, though all modifications have been thoroughly removed.

Troubleshooting Steps Taken:

Modifications Removed: All game mods have been deleted to eliminate potential conflicts.

System and Game Updates: Confirmed that both the game and all system components are fully updated, including GPU and motherboard drivers.

BIOS Update: Updated the BIOS of my system to ensure compatibility with the latest hardware.

File Verification: Conducted file verification through the game's launcher to repair any corrupted files.

Game Reinstallation: Performed a clean reinstall of the game. Insured all game files were fully deleted prior to reinstall.

Reduced FPS to 30.

Hardware Specifications:

CPU: 13th Generation Intel Core i9 13900KF
Graphics Card: NVIDIA GeForce RTX 3080 Ti
Additional Info: All relevant drivers and BIOS are updated to their latest versions.

Thank you for your time and assistance. I look forward to your prompt response and am eager to resolve this issue to continue enjoying CKIII.

Steps to reproduce​

Happens randomly; sometimes I can play for an hour or two and sometimes it happens after a few minutes of gamplay

Game Version​

1.12.1

Platform​

Windows

Additional Information​

Affected Feature​

• Crashes

Save Game​

View attachment last_save.ck3

Other Attachments​

View attachment debug.logView attachment error.logView attachment game.log

 

[Ratling Gunner]

Hello! Thank you for your report. I see you know where to find last_save.ck3. Could you also provide the rest of the folder? There should be Exception, Meta, pdx_settings files in the folder.

 

[LeRajdeChine]

Hello! Thank you for your report. I see you know where to find last_save.ck3. Could you also provide the rest of the folder? There should be Exception, Meta, pdx_settings files in the folder.

Here they are.

 

[Ratling Gunner]

Thank you for your report. We will add it to our database right away.