Game screen frezes when im playing on any large map.

[zert_gracz1234]

When im playing on any large map, game works normaly for some time and then screen frezes. It doesn't happens to smaller map variants. I've tried uninstalling the game and deleting all files but it doesn't work, and i don't have any mods.

 

[AndrewT]

Has this always happened? Or it was okay up to some point?

Please attach here a save file that shows this problem. You'll need to zip it to attach it here.


Please attach here the game log C:\Users\<UserName>\AppData\Local\Introversion\Prison Architect\debug.txt

To see the AppData folder you'll need to enable View Hidden Items in File Explorer.


AND DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

 

[zert_gracz1234]

The thing was never happening, but I restored the computer to its initial state and then i didin't touch the game for a long time.

 

[AndrewT]

The game is crashing in your AMD video driver:

Windows Error Reporting:
+++ WER0 +++:
Pakiet b≥ÍdÛw 1927555500575443562, typ 4
Nazwa zdarzenia: APPCRASH
Odpowiedü: NiedostÍpny
Identyfikator pliku CAB: 0

Podpis problemu:
P1: Prison Architect64.exe
P2: 0.0.0.0
P3: 6372a5a1
P4: atio6axx.dll

Please try this:

- uninstall it with this tool https://support.amd.com/en-us/kb-articles/Pages/AMD-Clean-Uninstall-Utility.aspx
- reboot
- install the very latest http://support.amd.com/en-us/download
- reboot again

Good luck!

 

[zert_gracz1234]

Sorry it took so long but it didn't help. After a while I had more errors that kicked me out of the game, but now I believe my video driver is just broken, it's just getting worse to say it's unplayable and there's nothing I can do about it. Now my game crashes when I try to create a new world (especially a large one), when I just play casually playing, creating a world with DLS like: Undead, Perfect Thunder or Jungle Pack (I have to create the world first then insert them), and loot of other stuff. I also have some "crash" files I send as well as a debug file.

 

[zert_gracz1234]

A little update. When reinstalling the game it works normally for like 3 days then it crashes again

 

[AndrewT]

@Enigmaticrose4 are those the files you need?