Game Support

[BxPanxi]

Hello, I have recently been trying to start Prison Architect after a long time of not playing, and when I click Play, it opens a black screen and then crashes after a few seconds. I tried verifying, it said 6 files failed. It then revalidated. I tried playing again and it still crashed so I continued to reinstall the game, then it still didn't work so I am reaching out to you. Why I came to the thread instead of customer support? Simple, nobody responds and this is my last hope.
My debug.txt is attached.

 

[Captain Fantastic]

Hello, I have recently been trying to start Prison Architect after a long time of not playing, and when I click Play, it opens a black screen and then crashes after a few seconds. I tried verifying, it said 6 files failed. It then revalidated. I tried playing again and it still crashed so I continued to reinstall the game, then it still didn't work so I am reaching out to you. Why I came to the thread instead of customer support? Simple, nobody responds and this is my last hope.
My debug.txt is attached.

Hello, looking at your log file I can see your running the final version by Introversion, I might suggest updating to the latest version through steam (Version Clink 1.0 pc steam compiled Jun 27 2019), they fixed a fair amount of small bugs that could be affecting your game.