Game won't start

[unmerged(503984)]

I assume this is posted in the wrong place, but I can't find out where the right place is.

I got Crusader Kings II off STEAM yesterday, installed it, but when I try to run it all I get is a black screen with the turning hour glass for a few minutes, then I get this message:

"Microsoft Visual C++ Runtime Library
Runtime Error!
Program:...m files\steam\steamapps\common\crusader kings ii\ck2.exe

This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information."

Does anyone know how to fix this?

Thanks in advance for your time!

 

[AndrewT]

Have you read the "Known Issues" Sticky thread above? If your issue is definitely not covered there, please post a dxdiag.txt (you can delete everything after the "Sound devices" section for brevity), settings.txt, system.log and error.log files (you'll need to rename the .log files to .txt to upload). Also open setup.log, search for "checksum", and paste that line only in here.