Hey. i need some help please. i love the game. i was on my first playthrough and close to winning. when i upgraded my graphics card from the 4090 to the 5090. now the background picture for looking at a single solar system is messed up. it has red pixels where the black should be. it seems like a shader problem so i cleared the cache and shaders, but the problem persists. it looks even worse in 1080p. i have a picture i can show you. the other screens all look fine. its just the background picture for when you look at a single solar system. all other games on my pc work fine. latest drivers too. maybe you know where the picture is stored in the game files so i can delete it . it might be corrupted
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I'm already helping you in a ZenDesk ticket on this issue.
Okay, well can you help the rest of us having this issue? People go to the forums to see if this problem has been encountered and solved already. It would help more if you made it public what is causing this and how to fix it. Rather than chastising the person that re-posted probably trying to help other people.
I'll happily help you of course. Please make a new thread with full system details and problem history, thanks.