Graphics Error playing on steam / Radeon Card

[sammyXXSo]

Hi,
i have recently purchased EU4 via Steam. Unfortunately i can not play it . The graphics are messed up, everything is "black on the map" . Can hardly see anything,. This seems to be a graphic glitch. Even deleting and reinstalling did not solve the issue. Its a 4K Monitor, but it happens also with other screen resolutions.
I dont know what to do ? The video card is radeon 6900 .
Can anybody help me ?, Thanks!!

 

[AndrewT]

Please do a full **clean** re-install:

- move any valued save games elsewhere
- "uninstall" in Steam-EU4
- manually delete both the Steam/SteamApps/common/EU4 AND Documents/Paradox Interactive/EU4 folders
- re-install game in Steam, run a Steam Verify when done.
- add EU4.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.
- start the game with no mods active and test

In particular make sure there are no files or folders left under either the Steam EU4 or Documents EU4 locations, before installing again.


IF that doesn't help:
DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach here your Documents/Paradox Interactive/EU4/settings.txt and pdx_settings.txt .
From your Documents/Paradox Interactive/EU4/logs/ folder, attach here system.log , error.log .