Havn't got my Conclave Steam Activation Key

[napperdapper]

I havn't got my conclave key yet, said I ordered it and it was successful though? Screenie available if wanted.

I'll rub Johans head if thats what it takes, just please, I'm desperate for this expansion :'(

 

[Sethcanes]

Same issue here.

 

[Milan Rechenberg]

I have the same problem...
In Steam comes in to buy the game and play, but pre-order must still wait for code...

 

[Deleted member 471407]

If the email for whatever reason hasn't made it to your inbox. Then you can find the key in your Paradox Account page.

 

[Milan Rechenberg]

If the email for whatever reason hasn't made it to your inbox. Then you can find the key in your Paradox Account page.

Paradox Account page/keys = Conclave key - 0
Email - confirmation of payment, 29. 1. 2016 - Conclave key - 0
Still I am waiting, but I do not know how much longer I have to wait ...

 

[MalfunctionM1Ke]

If the email for whatever reason hasn't made it to your inbox. Then you can find the key in your Paradox Account page.

Sorry but this is not true.
I preordered yesterday and I have no Conclave Key in my Paradox Account.

 

[napperdapper]

I checked it, it isn't there, did my payment fail or something? because it didn't say it failed, it said this


Thanks for your purchase, billy!
Your payment for order 300005185 has been processed. We hope you enjoy your purchase and have a fantastic experience!

Steam keys being sent
We will send Steam keys to [REDACTED] for the following products:

 

[Milan Rechenberg]

I too - Your order confirmation and payment details are below:
Order #200017872
placed on January 29, 2016 4:36:57 PM CET
And Conclave Key is nothing in my Paradox Account/Keys, and nothing in email... and by Paypal all payments are made...

 

[Deleted member 471407]

Ok, that is bad. Let me look into this.

 

[napperdapper]

No worries, thank you for the fast response

 

[LudskyL]

same for me i haven't got a conclave key and i have buy all DLC(s) and my account is verifed.

But, i think wait 48h00 / 72h00 for the code....

 

[Xoatly]

Just wanna add that the same seems to be true for Steam. All the previous DLCs had keys, but not Conclave, it seems.

 

[Deleted member 471407]

same for me i haven't got a conclave key and i have buy all DLC(s) and my account is verifed.

But, i think wait 48h00 / 72h00 for the code....

This should only be for the free DLC, the pre-ordered Conclave keys should have arrived before release.

 

[Deleted member 471407]

Could you guys please submit ticket through support.paradoxplaza.com with your order and account information? It's possible they can help you faster than I can find the root of the problem.

 

[napperdapper]

Aight, done

 

[MalfunctionM1Ke]

Could you guys please submit ticket through support.paradoxplaza.com with your order and account information? It's possible they can help you faster than I can find the root of the problem.

Where can I find my order number if I havent written it down?

 

[Deleted member 471407]

Where can I find my order number if I havent written it down?

Add as much info as you can and they will be able to find your order. Make sure your Paradox Account name is in there.

 

[LudskyL]

It's good for me, i have the key now

 

[napperdapper]

Well, I have a key for south indian portraits...that wasn't there before...

 

[MalfunctionM1Ke]

Well, I have a key for south indian portraits...that wasn't there before...

Me too!!

I have no clue where that came from?!
I am confused :/

Still no Conclave-Key even the support doesnt answer back.

Maybe we get the south indian portraits because there is also a bug where people received conclave without a key via steam?
Maybe the South Indian Portraits are just the next one to the missing conclave key.