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HoI CD exploded in my DVD-ROM

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My original HoI CD exploded(!) in my DVD-Rom - so now the CD is in pieces and my DVD-Rom is damaged. Will paradox or someone else pay for this damages?

I bought the game at amazon.de (Hersteller: Koch Media GmbH).

I hope you can help me.
Thx!
 
Skeletor24 said:
My original HoI CD exploded(!) in my DVD-Rom - so now the CD is in pieces and my DVD-Rom is damaged. Will paradox or someone else pay for this damages?

I bought the game at amazon.de (Hersteller: Koch Media GmbH).

I hope you can help me.
Thx!
Click to expand...


Hey i think you shouldn`t blame paradox a CD/DVD just dont explode like that. Talk to those who made your CD/DVD they or you are those who is responsible
 
Skeletor24 said:
My original HoI CD exploded(!) in my DVD-Rom - so now the CD is in pieces and my DVD-Rom is damaged. Will paradox or someone else pay for this damages?

I bought the game at amazon.de (Hersteller: Koch Media GmbH).

I hope you can help me.
Thx!
Click to expand...
1. I would think the defect was with the CD drive. So contact them, but I bet their fine prnt absolves them from dammages.
2. Paradox is the Author and does not produce or manufactor your CD, talk to the publisher.
 
Skeletor24 said:
My original HoI CD exploded(!) in my DVD-Rom - so now the CD is in pieces and my DVD-Rom is damaged. Will paradox or someone else pay for this damages?

I bought the game at amazon.de (Hersteller: Koch Media GmbH).

I hope you can help me.
Thx!
Click to expand...

Jokes aside - you bought the disk from amazon.de, so they are the only ones that can hold any immediate responsibility - then they can point the finger of blame further back if they want to, or just give you a new CD if you send the shrapnel to them.
 
I think they would say it is the fault of the CD drive though. ;)
 
Castellon said:
I think they would say it is the fault of the CD drive though. ;)
Click to expand...

But unless his CD-drive has caused other disks to explode I think they might be hard pressed to claim that it was not a damaged disk.

I'm more inclined to believe that they would claim either:

a) The disk was fine when we sold it and must have been damaged after purchase.

or if they are in a 'public trust building phase' or the game was a recent purchase (last month or so) then possibly

b) Sorry to hear that your disk exploded, we can't take responsibility for damages incurred (due to 'a' probably) but we can give you a shiny brand new disk as a replacement for the one that tried to kill your computer.
 
Good luck with b. :)
 
Exploding CDs

Dunno whether a CD can Explode but i do know CDs can fly.

When Creative tech got into the business of making Cd-ROM drives, one of their 8x drives had a manufacturing glitch that caused the CD to 'shoot' out like a frisbee when ejected....(no this is not heresay...i've seen it myself with my own eyes)

funniest fault i've seen so far. :eek:
 
Yes, CD's can explode.

If the CD contains a hair fracture and is spinning around at an extremely high speed, then the turbulences (and other applicable forces) can cause the hair fracture to become bigger, until it's big enough to crack. When that happens while spinning at high speed, the rupture may find itself getting hooked by internal compontents like the laser head. That, in turn, causes an instant forced halt, breaking the remainder of the CD in the process.

Remember: the original specs for the CD and the drive were never intended for high speed spinning at speeds some drives are doing right now. Therefore, materials and production process were never designed to cope with these extremely high speeds.

Jan Peter
 
Unfortunately in the world's quest for higher performance some really dumb decisions are made. One of them is trying to spin CDs far faster than is reasonable. For years one of the features I have looked for in a CD drive is how slow it is... I do not want faster CD drives... about 12x to 16x speed (but I have a few 24x drives that seem ok) seemed to be where they peaked out with reliable operation. 40x and faster drives are junk!
 
The DVD drive can be sent for a warranty repair or replacement to the place you bought it. At least if it still is in warranty.

At my former workplace this was done quite frequently and they all got replaced under warranty.

It's not uncommon that this happens to cd's.
 
jpd said:
If the CD contains a hair fracture and is spinning around at an extremely high speed,
Click to expand...

The problem is that being spun around a lot at very high speeds will induce hairline fractures by g-force deformation - maybe not sooner, but certainly later.

And once it fractures the pieces will shoot away, at the speed used, in the tangential directions, whether the 'hook onto something first or not. Seeing as how small the interior of most CD-players are it will most likely strike something ASAP anyways, with force enough to dent aluminium..
 
It is not that hard to dent 1mm aluminium. ;)
 
Castellon said:
It is not that hard to dent 1mm aluminium. ;)
Click to expand...

Mayhaps not - but take a sheet of 1mm aluminium and try to dent it by using a CD-disk as a tool.. ;)

And I figure aluminium, even 1mm, is more durable than the wiring and cards to be found inside a computer..:eek:
 
Set like they have done it in their testing I don't see it as a problem.
 
Castellon said:
Set like they have done it in their testing I don't see it as a problem.
Click to expand...

I agree that it might be 'easy' - I just tried to stress that powers enough to rip aluminium (even if that only happened once) would most likely be enough to cut someones throat, and/or possibly even break some small bones?
 
Definately to be avoided I agree.
 
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