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PDX Ellinor

Second Lieutenant
Sep 25, 2023
138
205
Hot-Fix 1.1.5.0 is here!

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This patch includes several bug fixes. We are continuing to investigate possible performance improvements, and will continue to address bugs as we prepare our next update. Please report your bugs to us here via our Forum or on our Discord!

————————— Patch Notes: Steam, Epic —————————
Fixes:
  • Nocturne’s Skill Tree should now appear in the Agent screen if she is acquired partway through a campaign
  • Nocturne’s Charge Up should now shock water that she is currently standing in
  • Fixed several reported typos and errors in translation
  • Agent stress bars should remain a consistent size
  • A particular Arctic Map should no longer produce more enemies than expected in a reinforcement tower.
  • Fixed an issue where abandoning a Recruit mission partway through might sometimes cause a problem with agent roster
  • UI for move distance should no longer disappear after entering recon mode
  • Mildly improved performance

Known Issues:
  • The game can still occasionally render a black screen, with UI
    • We are actively investigating this bug. If you encounter it, please reach out on one of our communities with as many details as you can recall!
  • Players with higher-end graphics cards may still experience unstable frames-per-second
    • In our tests, we found that disabling VSync can help with this

————————— Patch Notes: XBOX, Microsoft Store —————————

This patch features improvements to the save system on Xbox and Microsoft Store PC.

Thank you all for your grace and patience while we rushed to get fixes live for the save bug!
Today, we are pleased to release a fix that should allow players to create more manual saves and auto-saves, with relaxed limitations. We plan to continue making improvements to the save system, though we prioritized stabilizing the system first. You can read patch notes and a more detailed description of the fix below.

————————————————————————

In order to improve save stability
, we need players to reduce their active campaign save slots to 4.
If you currently have more than 4, the additional Campaigns are highlighted in red. They will not be auto-deleted. You may delete any Campaign from the list to reduce your count to 4. This will help to improve save stability.

If you currently have 4 or fewer active saved Campaigns, you will not be able to exceed 4. If you start a new game and do not have an open Campaign slot, you will need to choose a Campaign to overwrite before auto-saves will begin.

Each of the 4 assigned Campaigns may now contain up to 5 manual saves and up to 3 autosaves. Campaigns from the previous patch may have 4 autosaves in them; we do not anticipate this extra auto-save will cause problems. If they still would - please report issues to us using our Forum or Discord!

Red-marked Campaigns can be loaded, but cannot contain any more save files. If a player wishes to use a campaign that is currently red, they must remove other campaigns until their desired campaign rises to one of the top 4 spots.

————————————————————————

Fixes:

  • Save System Improvements
  • To improve save stability, Players may now have up to 4 campaigns
  • Each campaign may contain up to 5 manual saves, and 3 auto saves
  • Auto saves now occur at the following important junctures:
    • when leaving the hideout to go to a mission,
    • at the start of each mission,
    • and again after returning to the hideout after mission completion.
  • Restart Mission should function as expected again
  • Addressed several reported crashes
    • Fixed an error that was generating crashes during miscellaneous loading operations
    • Fixed an issue that could cause a crash when operating a kick-down ladder
    • Fixed a rare crash that could occur when accessing the save menu
    • Addressed a rare crash that could occur when creating a manual save
    • Fixed an error that could cause a softlock if a pop up message occurred during combat
    • The game should no longer crash if you load a save while in turn based combat
    • Fixed an issue that was causing the game to sometimes crash when buildings faded away, which should resolve many reports of crashes during the Marteau and Nicastro heists
  • Nocturne’s Skill Tree should appear in the Agent screen if she is acquired partway through a campaign
  • Improved performance
  • Fixed several reported typos and errors in translation
  • Agent stress bars should remain a consistent size
  • A particular Arctic Map should no longer produce more enemies than expected in a reinforcement tower.
  • Fixed an issue where abandoning a Recruit mission partway through might sometimes cause a problem with agent roster
  • Nocturne’s Charge Up should now shock water that she is currently standing in
  • UI for move distance should no longer disappear after entering recon mode.

Known Issues:

———————— I can’t create a new Save file? ———————

Xbox users who have 4 or more Campaigns will not be able to create a new Campaign.
A campaign cannot have more than 5 manual saves.


———————— I can’t create a new Save? —————————
If you are trying to edit a RED campaign, you will not be able to create a new save in that Campaign. We recommend that, if you would like to keep this specific campaign and add saves to it, remove other campaigns until this one is in one of the Top 4 campaigns on the list.

If you have 5 Manual saves in a Campaign, that is the maximum amount per Campaign. You will need to select a Manual save to Overwrite.


———————— I can’t create a new Campaign? ——————
If you have 4 or more Campaigns, you cannot create a new Campaign at all. You will need to select one of the 4 Campaigns to overwrite, or remove Campaigns until you have less than 4.

———————— I have 4 auto saves? ——————————
This is an unfortunate and expected impact from the bandaid fix released Friday October 6th. The 4th autosave is left-over and will never change and you cannot delete it. This should not affect your campaign and it can be ignored, but if you’d like to get rid of it you can with a workaround. You can make a new campaign with your current progress and start a fresh file.

To do so:
  1. From the main menu, open the Load Game menu and remove a campaign you no longer need. Ensure you have one open Campaign slot available.
  2. Load the game you wish to continue
  3. Open the Save Menu and select the empty Campaign Slot
  4. Save the game in the empty Campaign Slot.
After this point, new autosaves will be directed to the new Campaign file. You can safely delete the old Campaign after this.


Light the way, Lamplighters!
 
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Are save files that have gone missing from campaigns likely to be recoverable at any point?
Lost saves can unfortunately not be restored.

However, the save menu has changed a bit with the latest patch so if a campaign disappeared with this update, scroll down in your save menu - it might be marked red but should still be there. You can read more about this in the xbox patch notes above ^
 
I play on the Xbox. I played until week 20 and am on a mission for a coup and yes only crashes and now I can no longer save at all, whether it's an old campaign or a newer one. It's just not possible to save anymore. That's why it takes so long It takes too long to fix these serious errors.
Hey Godsill4!

I am terribly sorry to hear this, have you followed any of the instructions mentioned above to try and solve your save issue? I think these ones in particular might help:

———————— I can’t create a new Save file? ———————
Xbox users who have 4 or more Campaigns will not be able to create a new Campaign.
A campaign cannot have more than 5 manual saves.


———————— I can’t create a new Save? —————————
If you are trying to edit a RED campaign, you will not be able to create a new save in that Campaign. We recommend that, if you would like to keep this specific campaign and add saves to it, remove other campaigns until this one is in one of the Top 4 campaigns on the list.

If you have 5 Manual saves in a Campaign, that is the maximum amount per Campaign. You will need to select a Manual save to Overwrite.
 
Thank you all so much for reporting in to us how the game is playing in the newest patch. I am terribly sorry to hear many of you are still struggling with crashes.

I will make sure to report this to our team and hopefully we can have another patch ready with more crash fixes shortly, hang in there
 
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I think we're all sympathetic to the news that Lamplighters won't be going forward with Harebrained, but it would really be disappointing if the game is not patched further.

Is there a new fix planned for all of these save problems?
There is! The devs are working as fast as possible to get another hot-fix live ASAP Hang in there!
 
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All of the hotfix information regarding saves for Xbox is false...... ALL of the issues are still happening and that is with me uninstalling/reinstalling the game on two separate occasions since the hotfix.

I can just about do with the constant crashing i.e. .... finish a mission crash, start a mission crash, drop a ladder in game crash but the loss of saves in crushing.

Twice I have lost two long campaigns with one at 20 weeks one at 30 weeks and you have no idea when it's going to happen ... your enjoying the game one minute (albeit with the constant crashing) the next something syncs or crashes, you load the game back up and everythings gone ..... like the game doesn't even recognize you've just put 40+ hrs into it

Prioritising the fix so a saved game is never lost should be the top agenda, at least then the game is playable.
Hey Lesley,

Our dev team's highest priority right now is locating these issues and applying fixes. As soon as we know more about when the fix is arriving and what it will include, we'll let you know!
 
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Here's a new one to add to the list. I'm on Xbox series X and this game has managed to break cloud syncing. For some unknown reason, the saves for this game appear to have hit a magic 512MB limit and my Xbox can't sync the cloud saves anymore. I have no idea why it's so huge given that I have a single campaign with a single save. This results in an endless loop when starting the game. When I click start, it attempts to sync but can't, then attempts to do so again after acknowledging the error message. Sometimes you can interrupt it and cancel the sync, but it just attempts to do it again. Suspicious this might be tied to all our save problems. This is in addition to all the other bugs you've heard about on series X: constant crashing to home screen, failing to save, saves disappearing, massive lag on certain maps, etc..
Thank you for sharing this information with us, I will forward this to our devs right away!
 
Fifteen days after the last patch, the game is still broken and unfixed. Very sad not being able to play the game :(

A possible date estimate for a solution or some more information on this would be appreciated. Thank you
Hey Paolo,

It's been tricky to set an ETA from our side as well, which is why we have not wanted to promise anything just yet. What I can share is that the next update is closing in and that we'll let you know a bit more this Friday and next week!
 
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this is terrible... I had the patience to start the game again 3 times, but I'm not ready for this anymore. The last time my saves disappeared was around 23-26 weeks. Now I'm at the end of the story, and something is going wrong again. not to mention constantly logging into the home screen and replaying the same battles ten times... In the first picture, I’m making another save before completing the mission, so as not to lose progress (this is hysterical). On the second - my saves after restarting the game, after I was kicked out after the end of the battle...View attachment 1041079
View attachment 1041076
Hey Rus!

The next update is on its way but is currently delayed for Xbox Game Pass. There is currently no ETA on a fix as the team is still investigating the issues. Thank you for staying patient.