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No need to be insulting before we've even had a chance to help you. Of course we send these keys out in general, and of course there can be the occasional hiccup in that process.

First go to
https://www.crusaderkings.com/
and go into Sign In Again. Confirm that says you've done everything necessary to earn the key.

If so and it still does not come through, lodge a support ticket at paradox.zendesk.com

Thanks.
 
Excuse me, can you tell me where it is the insult?

The process to sign up is just tedious..., but yes, I created an account, suscribed and even linked the profile to my steam account.

As a person who support and love your games I just wanted in my steam profile the thing that you guys promised. I didnt get it and i am asking if you are doing something to fix this, because just with a single google search I find that there is A LOT of people with this problem. For real , I didnt want to sound agressive but having to logging along 5 days just to know if the key was sent without any explanation is not so kind.

Maybe you could fix this with a simple text telling us that the key can be delayed for some days before it arrives? its just an opinion, not an insult.

Now I got it 5 days after, thanks.
 
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Just to add some clarity to why it took so long:
We were out of keys ><. Steam had to generate more and they were only recently uploaded.
 
I still have the same problem as the person making the thread. What to do?
Check out this thread:

 
ok im not expecting the process to be quick but may I ask if the Free DLC is still available or is it gone cuz i dont know if im waiting for anything and i just want to know if its still possible to get it. I signed in like told and I at least want something to assure me. You know the feeling of waiting for something that is probably long gone is pretty saddening and I was really exited when i found out that a DLC is free.

a response would be nice and I dont like spending a lot of money so anything I can get free i would take so sorry if i sound desperate.