I mean anybody from developer's team. There are numerous posts with the same problem description and no one even trying to anwser it. I posted my problem 2 days ago and - silence is all I got.
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Think somebody is, each new patch seems to deal with issues reported in the bugs reporting section.
Then again I might be biased as the bug that was affecting me is fixed now xP
Then again I might be biased as the bug that was affecting me is fixed now xP
Yes, we're reading it and we're really sorry that we cannot be so fast to answer all the threads, but we're listing the bugs continuously and forwarding it to right ppl in the team for a fix.
We're still a small team and there are many players who write up here, but even if we don't always answer, we always listen.
Many thanks to all of you for the bug reports, they help us a lot in improving the game.
We're still a small team and there are many players who write up here, but even if we don't always answer, we always listen.
Many thanks to all of you for the bug reports, they help us a lot in improving the game.
Kate, it would really help if you maintained a sticky list of reported bugs in the bug report forum such that you didn't get drowned in repeat bug reports. I know it is extra work over and above maintaining the internal list and prioritising, but it should hopefully cut significantly down on the bug reports while at the same time addressing customer worries about whether bugs have been registered. I wouldn't normally suggest maintaining such a public list as the only list that is important for development is the internal one and bad PR can arise if such two get out of sync, but given the sheer number of bugs upon release, it just might be a good idea this time - especially if crosslinked or crossposted on the Steam forum as well.
Regardless of whether you follow that suggestion or not, you could do worse than write a bug reporting FAQ and sticky it in the bug reporting forum; As you well know, most people are poor bug reporters, and without any education in bug reporting, how can one expect better? To save time, you might be able to use Paradox' standard FAQ, possible with the reporting categories trimmed to fit your internal needs. See e.g. http://forum.paradoxplaza.com/forum...rt-Forum-FAQ-READ-THIS-BEFORE-REPORTING-A-BUG! (if you don't have access to the linked forum, I'm sure your Paradox contacts will be happy to supply the post).
Regardless of whether you follow that suggestion or not, you could do worse than write a bug reporting FAQ and sticky it in the bug reporting forum; As you well know, most people are poor bug reporters, and without any education in bug reporting, how can one expect better? To save time, you might be able to use Paradox' standard FAQ, possible with the reporting categories trimmed to fit your internal needs. See e.g. http://forum.paradoxplaza.com/forum...rt-Forum-FAQ-READ-THIS-BEFORE-REPORTING-A-BUG! (if you don't have access to the linked forum, I'm sure your Paradox contacts will be happy to supply the post).