Multiplayer session disappeared

[Antiquado]

In a Multiplayer game, about turn 3 or 4, with my friend and I in the same team.
Steam Notification tells me I have a Planetfall turn waiting. The session is visible in my friend's session overview, where it states that it is my turn. However, no active sessions are displayed in the Multiplayer Sessions overview.
Edit: Classical turn mode

Tried rebooting OS
Tried creating new session - no problem with that one. Visible and playable.

Any ideas how to continue the game?

Session name: MugRaz coop1

 

[iDreadReapr]

you get email and steam notifications when it's your turn. whats wrong ?

 

[Antiquado]

you get email and steam notifications when it's your turn. whats wrong ?

Multiplayer session disappeared

However, no active sessions are displayed in the Multiplayer Sessions overview.

I can't take the turn. Had it been AOW3 it would look like I had deleted the session, since it is not visible in the multiplayer session overview. However, the turn would then pass to the next player. It doesn't. So the game is stuck.

 

[Antiquado]

Aha. I see the pattern now.
If I click the Steam notification button labeled 'launch game', it starts the game into the main menu. After entering Online Multiplayer session overview, only one game is visible: MugRaz coop 2.
Then I return to the main game menu, log off, log in using the same stored credentials, and only one game is visible, albeit a completely different one: MugRaz coop 1.
Quitting the game, I can repeat the above cycle. I can recreate the problem any number of times.

At no time are both games visible at the same time. It would seem this is a problem with displaying active games.

Let me know if more troubleshooting data is needed.

 

[AndrewT]

@Jordi Engel Not sure if you check this forum too, is there anything can be said about this game or session?

 

[Triumph Jordi]

Hey Antiquado, thanks for your report. I've tried to replicate it here but selecting Launch Game on the Steam Notification loads us straight into the session. Could you launch the game in Debug Mode (found at the bottom of the Paradox Launcher) and sent the logs from both instances to logs@triumphstudios.com? Just poke me here when you've done that and we'll have a deeper look at what is going on.

 

[Antiquado]

Game0821_0007.txt : Log when launching from the Launcher. Session name: MugRaz coop1 is not visible

Game0821_0043.txt: Log when launching from Steam notification. Session name: MugRaz coop1 is not visible. Then logging off and logging on again inside game, using same credentials. Now Session name: MugRaz coop1 IS visible, but Session name: MugRaz coop2 is not.

 

[Antiquado]

Sorry, just realized: This is not a bug.
Planetfall automatically registered one account, and I log in manually using another. So using two accounts. Not a bug.
Please disregard.