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My problem running EU2, resolved.

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Varian

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I had a problem running EU2: when I opened the program, I would get the loading hourglass, but then nothing would happen and the hourglass would go away. I had to exit the program from the ctrl-alt-del screen. Because the program did not give me an error when I put the wrong CD in the drive, people thought that it was a problem with the CD-protection and/or my DVD drive.

It turns out that there was a conflict between some part of my DVD drive and my joystick which was causing the CD-protection to mess up. I have a joystick through the game port on my sound card, and all I had to do was disable it. Now everything works fine (with full read-ahead on my CDROM).

So I'd like to add Soundcard gameports to the list of things for people to check if things aren't working.

Also, I'd like to say that my experience with tech support on this forum, in IRC and by e-mail with Paradox, and over the phone with Strategy First has been excellent. You all have been extremely friendly and helpful, much more so than other tech support people I've come across. And I have my problem resolved one business day after buying the game. Thanks a lot.

Varian
 
I'm as glad as you are Varian! :)

And I'm glad to know the joystick was your problem and not directly the copy protection thing :) Ouf!
 
So your the guy. Tech Support from SF just emailed me and told me that right after I called, someone with the same problem called and resolved the problem via disabling their joystick.

Actually I did that and it still wont run. Perhaps i should reboot.

Can you do me a favor Varian, and explain all the settings you changed to get the game running...if any? Thanks
 
Yes Varian, what was it prompted you to look at the joystick as your problem in the first place? Was it listed in your system CP as a conflict?
 
Originally posted by AndrewT
Yes Varian, what was it prompted you to look at the joystick as your problem in the first place? Was it listed in your system CP as a conflict?
Click to expand...

It was the Strategy First tech person that suggested it; I would not have thought of it. Actually, we started by turning off my entire sound card, then narrowed it down to the joystick.

Digi -
In the end, the joystick was the only thing that I needed to change. I'm running the game with full read-ahead, sound, and everything else.

No crashes either, and I've been playing for some hours.

Varian
 
Originally posted by Digi
Ive fixed my problem too :-D
Click to expand...

You have? How?
 
I have, but its not consistant

Every time I want to play the game I have to do this : Copy the .exe file from the CD to the HD. From the same Window Explorer window, I must patch it. Then it works.

It works without the patch, but then the game is really quirky.
 
Originally posted by Digi
I have, but its not consistant

Every time I want to play the game I have to do this : Copy the .exe file from the CD to the HD. From the same Window Explorer window, I must patch it. Then it works.

It works without the patch, but then the game is really quirky.
Click to expand...

Have you tried the last solution I gave you in the other thread?
 
Last edited:
Originally posted by Digi
I have, but its not consistant

Every time I want to play the game I have to do this : Copy the .exe file from the CD to the HD. From the same Window Explorer window, I must patch it. Then it works.
Click to expand...

Wow. This has to be an OS, anti-virus app, or CD drive issue I reckon.
 
Originally posted by AndrewT


Wow. This has to be an OS, anti-virus app, or CD drive issue I reckon.
Click to expand...

there's nothing else running when he loads the game. He used CTRL-ALT-DEL to remove everything but systray and explorer.

Digi: Did you e-mail back SF with your work-around? They might have a patch to circumvent the copy protection.
 
Originally posted by Digi
yeah, they said they'd send me the correct .exe file when they get it. Other than that, he suggested that I return the CD since it seems to be defective.
Click to expand...

I'm deeply sorry it doesn't work correctly on your machine.

Returning the CD-ROM might actually be something to try; usually, when you tell the store the CD was defective, they have no problem exchanging it. If they refuse, you could still contact SF again and tell them you can't return the CD, they might be willing to exchange it for a new one.
 
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