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New Campaign - Stuck on Generating Portraits

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C

CallMeSavage

Recruit
Jun 7, 2020
8
0
Trying to get back into this game after not playing for a while, so decided to start a new campaign. However, anytime I get to the appearance section it gets stuck on Generating Portraits and never finishes loading. It doesn't freeze as the loading circle still moves, but it doesn't ever seem to load. I've tried this multiple times and haven't been able to get past this yet, including verifying steam cache, and a uninstall and reinstall.

New to submitting bug reports so not sure what you need but here's some info:
OS: MacOS Mojave 10.14
2017 Macbook Pro 15 Inch
Running game through Steam, most updated version (1.9.1 I believe).

Back when I played the game a year or so ago I remember it working fine and I was able to get past this screen and actually start the campaign.
Let me know if there's any other info you need.
Thanks.
 
Upvote 0
Not actually sure what could cause that!

Let's try a clean reinstall:

- Remove the game from Steam (uninstall)

- Manually delete all these files and folders, if still there:

To find these, in Finder do cmd-shift-G to bring up the GOTO box. In there paste ~/Library/ :
~/Library/Application Support/Steam/steamapps/common/BattleTech/

⁨~/Library/Application Support/⁨unity.Harebrained Schemes.BattleTech⁩/

~/Library/Application Support/Steam/userdata/"ACCOUNT_ID"/637090/
(first move the /remote/C#/SGS#/ folder elsewhere to keep your save games)

- Install the game again
 
AndrewT said:
Not actually sure what could cause that!

Let's try a clean reinstall:

- Remove the game from Steam (uninstall)

- Manually delete all these files and folders, if still there:

To find these, in Finder do cmd-shift-G to bring up the GOTO box. In there paste ~/Library/ :
~/Library/Application Support/Steam/steamapps/common/BattleTech/

⁨~/Library/Application Support/⁨unity.Harebrained Schemes.BattleTech⁩/

~/Library/Application Support/Steam/userdata/"ACCOUNT_ID"/637090/
(first move the /remote/C#/SGS#/ folder elsewhere to keep your save games)

- Install the game again
Click to expand...
Hm I tried that and I'm still having the exact same issue. Another issue is that I can skip the opening cutscene when you first start up the game but not the intro campaign cutscene before you generate your avatar. The press esc to skip shows up but no matter how many times I press it it won't skip.

For further clarification, I have the game installed and running off an external hard-drive, but that shouldn't be an issue because when I was able to play last time it was off the hard-drive. I did recently have to erase and reformat the hard drive to ex-FAT. I can't remember if this was the format I previously had on the hard drive so maybe that's where the issue is? Just throwing out some ideas.
 
Well, like all our games it is only tested on the default APFS file system in Mac. Hard to guess whether. that could cause the problem you see, really. Are you wedded to ex-FAT on this machine?
 
Great! All the best.
 
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