Newest Paradox Launcher version 2023.14 does not work on Linux

[laurensb]

I am running Pop!_OS 22.04 LTS / GNOME 42.9 / X11. I realize that Pop!_OS isn't strictly supported, but since it's close enough to Ubuntu I'm hoping there can be a solution anyway. I have not had any issues with previous launcher versions, but since 2023.14, the launcher will open, close shortly after, restart, and then close again. I dug up the relevant excerpt from the launcher log:

2023-11-01T15:50:32.562Z (pid:345) warn [GfnService]: Failed to close GeforceNow runtime
2023-11-01T15:50:32.573Z (pid:345) info [SocketServer]: Listening for connections on 127.0.0.1:11000
2023-11-01T15:50:32.911Z (pid:345) info [LauncherUpdateHandler]: Checking for launcher updates
2023-11-01T15:50:32.952Z (pid:345) info [AppsMetaDataManager]: Loading apps metadata
2023-11-01T15:50:32.956Z (pid:345) info [Game container]: Initializing game container (game directory: null || ~/.var/app/com.valvesoftware.Steam/.local/share/Steam/steamapps/common/Victoria 3/launcher)
2023-11-01T15:50:33.047Z (pid:345) info [Game container]: Game ID: victoria3
2023-11-01T15:50:33.048Z (pid:345) info [Game container]: Game dist platform: steam
2023-11-01T15:50:33.064Z (pid:345) info [ModsRegistryMigration]: SKIPPING Migration from ModsRegistry into playsets. Reason: There are no mods to migrate from ModsRegistry
2023-11-01T15:50:33.076Z (pid:345) info [MigrateMods]: Mods migration skipped
2023-11-01T15:50:33.096Z (pid:345) info [Game container]: Game container successfully initialized
2023-11-01T15:50:33.098Z (pid:345) error [GamesHandler]: Couldn't check ownership status for the game null: TypeError: Cannot read properties of undefined (reading 'keyValuePairsService')
2023-11-01T15:50:33.103Z (pid:345) info [GetSettingsLayout]: Loading in-game settings
2023-11-01T15:50:33.105Z (pid:345) info [IngameSettingsRepositoryV1]: Loading in-game settings
2023-11-01T15:50:33.247Z (pid:345) info [LauncherUpdateHandler]: Latest launcher version: 2023.14
2023-11-01T15:50:33.250Z (pid:345) info [LauncherUpdater]: Current launcher version is: "2023.14"
2023-11-01T15:50:33.251Z (pid:345) info [LauncherUpdateHandler]: No launcher updates available
2023-11-01T15:50:33.281Z (pid:345) info [SteamService]: Getting subscribed Steam workshop items
2023-11-01T15:50:33.281Z (pid:345) info [SteamService]: Expecting 2 items
2023-11-01T15:50:33.317Z (pid:345) warn [ModHandler]: Window is already subscribed to Steam events
2023-11-01T15:50:33.319Z (pid:345) warn [ModHandler]: (victoria3) Window is already subscribed to pdx events
2023-11-01T15:50:33.387Z (pid:345) warn [EnabledModsStorageV1_1]: Saving enabled mods. Expected 2 mod(s) to save. Saving 0
2023-11-01T15:50:33.582Z (pid:345) info [SteamService]: Got "2" workshop items in total
2023-11-01T15:50:33.615Z (pid:345) warn [MetadataFormatService]: No thumbnail.png in ~/.var/app/com.valvesoftware.Steam/.local/share/Steam/steamapps/workshop/content/529340/2885753695
2023-11-01T15:50:33.654Z (pid:345) warn [MetadataFormatService]: No thumbnail.png in ~/.var/app/com.valvesoftware.Steam/.local/share/Steam/steamapps/workshop/content/529340/2887217219
2023-11-01T15:50:33.900Z (pid:345) warn [MetadataFormatService]: No thumbnail.png in ~/.var/app/com.valvesoftware.Steam/.local/share/Steam/steamapps/workshop/content/529340/2885753695
2023-11-01T15:50:33.900Z (pid:345) warn [MetadataFormatService]: No thumbnail.png in ~/.var/app/com.valvesoftware.Steam/.local/share/Steam/steamapps/workshop/content/529340/2887217219
2023-11-01T15:50:35.430Z (pid:345) warn [MetadataFormatService]: No thumbnail.png in ~/.var/app/com.valvesoftware.Steam/.local/share/Steam/steamapps/workshop/content/529340/2885753695
2023-11-01T15:50:35.431Z (pid:345) warn [MetadataFormatService]: No thumbnail.png in ~/.var/app/com.valvesoftware.Steam/.local/share/Steam/steamapps/workshop/content/529340/2887217219
2023-11-01T15:50:36.677Z (pid:345) error [main]: Renderer process is gone: crashed
2023-11-01T15:50:36.677Z (pid:345) info [main]: Trying to relaunch without hardware acceleration
2023-11-01T15:50:36.716Z (pid:345) warn [GfnService]: Failed to close GeforceNow runtime
2023-11-01T15:50:37.620Z (pid:500) warn [GfnService]: Failed to close GeforceNow runtime
2023-11-01T15:50:37.634Z (pid:500) info [SocketServer]: Listening for connections on 127.0.0.1:11000
2023-11-01T15:50:37.841Z (pid:500) info [LauncherUpdateHandler]: Checking for launcher updates
2023-11-01T15:50:37.885Z (pid:500) info [AppsMetaDataManager]: Loading apps metadata
2023-11-01T15:50:37.911Z (pid:500) info [Game container]: Initializing game container (game directory: null || ~/.var/app/com.valvesoftware.Steam/.local/share/Steam/steamapps/common/Victoria 3/launcher)
2023-11-01T15:50:37.995Z (pid:500) info [Game container]: Game ID: victoria3
2023-11-01T15:50:37.995Z (pid:500) info [Game container]: Game dist platform: steam
2023-11-01T15:50:38.007Z (pid:500) info [ModsRegistryMigration]: SKIPPING Migration from ModsRegistry into playsets. Reason: There are no mods to migrate from ModsRegistry
2023-11-01T15:50:38.019Z (pid:500) info [MigrateMods]: Mods migration skipped
2023-11-01T15:50:38.038Z (pid:500) info [Game container]: Game container successfully initialized
2023-11-01T15:50:38.039Z (pid:500) error [GamesHandler]: Couldn't check ownership status for the game null: TypeError: Cannot read properties of undefined (reading 'keyValuePairsService')
2023-11-01T15:50:38.044Z (pid:500) info [GetSettingsLayout]: Loading in-game settings
2023-11-01T15:50:38.045Z (pid:500) info [IngameSettingsRepositoryV1]: Loading in-game settings
2023-11-01T15:50:38.230Z (pid:500) info [SteamService]: Getting subscribed Steam workshop items
2023-11-01T15:50:38.230Z (pid:500) info [SteamService]: Expecting 2 items
2023-11-01T15:50:38.249Z (pid:500) warn [ModHandler]: Window is already subscribed to Steam events
2023-11-01T15:50:38.251Z (pid:500) warn [ModHandler]: (victoria3) Window is already subscribed to pdx events
2023-11-01T15:50:38.284Z (pid:500) info [LauncherUpdateHandler]: Latest launcher version: 2023.14
2023-11-01T15:50:38.299Z (pid:500) info [LauncherUpdater]: Current launcher version is: "2023.14"
2023-11-01T15:50:38.299Z (pid:500) info [LauncherUpdateHandler]: No launcher updates available
2023-11-01T15:50:38.331Z (pid:500) info [SteamService]: Got "2" workshop items in total
2023-11-01T15:50:38.341Z (pid:500) warn [EnabledModsStorageV1_1]: Saving enabled mods. Expected 2 mod(s) to save. Saving 0
2023-11-01T15:50:38.386Z (pid:500) warn [MetadataFormatService]: No thumbnail.png in ~/.var/app/com.valvesoftware.Steam/.local/share/Steam/steamapps/workshop/content/529340/2885753695
2023-11-01T15:50:38.427Z (pid:500) warn [MetadataFormatService]: No thumbnail.png in ~/.var/app/com.valvesoftware.Steam/.local/share/Steam/steamapps/workshop/content/529340/2887217219
2023-11-01T15:50:38.643Z (pid:500) warn [MetadataFormatService]: No thumbnail.png in ~/.var/app/com.valvesoftware.Steam/.local/share/Steam/steamapps/workshop/content/529340/2887217219
2023-11-01T15:50:38.643Z (pid:500) warn [MetadataFormatService]: No thumbnail.png in ~/.var/app/com.valvesoftware.Steam/.local/share/Steam/steamapps/workshop/content/529340/2885753695
2023-11-01T15:50:40.402Z (pid:500) warn [MetadataFormatService]: No thumbnail.png in ~/.var/app/com.valvesoftware.Steam/.local/share/Steam/steamapps/workshop/content/529340/2885753695
2023-11-01T15:50:40.402Z (pid:500) warn [MetadataFormatService]: No thumbnail.png in ~/.var/app/com.valvesoftware.Steam/.local/share/Steam/steamapps/workshop/content/529340/2887217219
2023-11-01T15:50:42.392Z (pid:500) error [main]: Renderer process is gone: crashed
2023-11-01T15:50:42.392Z (pid:500) info [main]: Hardware acceleration is already disabled. Quitting...
2023-11-01T15:50:42.394Z (pid:500) warn [GfnService]: Failed to close GeforceNow runtime

I'd like to specifically call out what I believe to be the offenders. When it crashes for the first time:

2023-11-01T15:50:36.677Z (pid:345) error [main]: Renderer process is gone: crashed
2023-11-01T15:50:36.677Z (pid:345) info [main]: Trying to relaunch without hardware acceleration

And then a few seconds later, after it has rebooted and crashes again:

2023-11-01T15:50:42.392Z (pid:500) error [main]: Renderer process is gone: crashed
2023-11-01T15:50:42.392Z (pid:500) info [main]: Hardware acceleration is already disabled. Quitting...

I see a similar issue is reported on Windows 7 (https://forum.paradoxplaza.com/foru...ion-2023-14-no-longer-starts-on-win7.1605714/) with a response from @Deuterium Oxide saying it's simply unsupported, but since the error message appears to be different, I hope there can be a solution put forward for this specific issue.

Right now I can work around the issue by deleting the launcher-v2.2023.14 folder from .paradoxlauncher, leaving launcher-v2.2023.11 and removing write permissions from the .paradoxlauncher folder, but obviously that isn't a tenable long-term solution.

 

[grotaclas]

Does it help if you add --disable-gpu to the launch options of the game in steam? I think that's the same as what the launcher is trying to do when it says "Trying to relaunch without hardware acceleration", but maybe it helps to launch it directly in that way.

How did you install steam? That it is in "~/.var/app/com.valvesoftware.Steam" suggests that you are using some kind of container software like flatpak or snap. They often cause problems with steam, the launcher and the games, because of the restrictions which it applies and the unusual folder locations. You could try to uninstall the version of steam from your package manager (or however you installed it) and instead install the official .deb package from https://store.steampowered.com/about/ Does that help?

Disclaimer: I'm not working for Paradox. I'm just trying to help people.

 

[laurensb]

Hi @grotaclas! Thanks for the input. I tried putting in --disable-gpu, but it doesn't seem to make any difference. It will still crash the launcher and reboot it without hardware acceleration enabled. It will still crash again with the same error messages.

You are correct in concluding I am running a flatpak'ed Steam. I appreciate the advice but I must admit I'm slightly disinclined to run a non-flatpak'ed Steam because it has a tendency to poop all over my file system, not to mention any games installed that will then proceed to do so as well Especially considering that launcher-v2.2023.11 runs just fine.

I understand that this new launcher includes a major upgrade to Electron. Renderer process is gone: crashed is a very Electron-specific error message which is why i strongly suspect the issue to be with this particulate dependency rather than the sandbox.

Anyway, I can play, it's just not ideal. I hope there's a proper fix in the future.

 

[Deuterium Oxide]

@laurensb - Interesting. Even though we don't officially support the flatpak'ed version, the launcher works just fine under flatpak on several of my personal computers with both AMD and NVidia GPU:s. We are receiving reports that some Linux players are experiencing problems, but have as of yet not been able to pin down exactly what is causing them.

So maybe time for a longshot: What type of GPU and drivers are you running?

 

[emblask]

i have the same problem, i installed via flatpak i think (to be able to use steam tinker launch or if it was protonupqt without problems)
my GPU is AMD RX 7600 and i'm running mesa drivers from kisak-mesa

edit: ubuntu 23.04, haven't touched a lot so most things are standard, but switched to kisak-mesa as the ppa for mesa drivers after some guide told me to
edit 2: that seems to be Mesa 23.2.1

edit 3 ;D : just as an FYI for anyone else having this problem, you can still use mods if you use Irony Mod Manager since the launcher is the only thing that doesn't work, pretty sure even achievements will work too then as long as you still have steam open but i haven't tried it (but i can access the steam overlay window so i don't see why not, might be that you need to have it installed as a "non-steam game", i have it like that, but i'm not sure if it's needed)

 

[Stuffed0547]

Hello, I also have the same problem @emblask and @laurensb have.

I am on Fedora 38 with the latest GNOME avaliable (44.5) and Wayland. Another method to still run the game without this issue is by using the Irony Mod Manager instead of the Launcher Paradox offers.

2023-11-01T16:38:09.603Z (pid:31065) warn [GfnService]: Failed to close GeforceNow runtime
2023-11-01T16:38:09.635Z (pid:31065) info [SocketServer]: Listening for connections on 127.0.0.1:11000
2023-11-01T16:38:10.123Z (pid:31065) info [LauncherUpdateHandler]: Checking for launcher updates
2023-11-01T16:38:10.296Z (pid:31065) info [AppsMetaDataManager]: Loading apps metadata
2023-11-01T16:38:10.314Z (pid:31065) info [Game container]: Initializing game container (game directory: null || ~/.local/share/Steam/steamapps/common/Hearts of Iron IV)
2023-11-01T16:38:10.376Z (pid:31065) info [LauncherUpdateHandler]: Latest launcher version: 2023.14
2023-11-01T16:38:10.380Z (pid:31065) info [LauncherUpdater]: Current launcher version is: "2023.14"
2023-11-01T16:38:10.380Z (pid:31065) info [LauncherUpdateHandler]: No launcher updates available
2023-11-01T16:38:10.439Z (pid:31065) info [Game container]: Game ID: hoi4
2023-11-01T16:38:10.440Z (pid:31065) info [Game container]: Game dist platform: steam
2023-11-01T16:38:10.466Z (pid:31065) info [ModsRegistryMigration]: SKIPPING Migration from ModsRegistry into playsets. Reason: There are no mods to migrate from ModsRegistry
2023-11-01T16:38:10.537Z (pid:31065) info [MigrateMods]: Mods migration skipped
2023-11-01T16:38:10.651Z (pid:31065) info [Game container]: Game container successfully initialized
2023-11-01T16:38:10.655Z (pid:31065) error [GamesHandler]: Couldn't check ownership status for the game null: TypeError: Cannot read properties of undefined (reading 'keyValuePairsService')
2023-11-01T16:38:10.692Z (pid:31065) info [GetSettingsLayout]: Loading in-game settings
2023-11-01T16:38:10.696Z (pid:31065) info [IngameSettingsRepositoryV0]: Loading in-game settings
2023-11-01T16:38:11.089Z (pid:31065) info [SteamService]: Getting subscribed Steam workshop items
2023-11-01T16:38:11.091Z (pid:31065) info [SteamService]: Expecting 11 items
2023-11-01T16:38:11.140Z (pid:31065) warn [ModHandler]: Window is already subscribed to Steam events
2023-11-01T16:38:11.144Z (pid:31065) warn [ModHandler]: (hoi4) Window is already subscribed to pdx events
2023-11-01T16:38:11.494Z (pid:31065) info [SteamService]: Got "11" workshop items in total
2023-11-01T16:38:14.757Z (pid:31065) error [main]: Renderer process is gone: crashed
2023-11-01T16:38:14.757Z (pid:31065) info [main]: Trying to relaunch without hardware acceleration
2023-11-01T16:38:14.790Z (pid:31065) warn [GfnService]: Failed to close GeforceNow runtime
2023-11-01T16:38:15.846Z (pid:31233) warn [GfnService]: Failed to close GeforceNow runtime

 

[grotaclas]

I was wrong about flatpak. It has no impact on this problem. While the launcher works fine on my laptop, it crashes on my desktop. Both of the system use the official steam .deb package.

My desktop on which the launcher doesn't work, has the following configuration(I tested both my current ubuntu 23.04 installation as well as ubuntu 22.04 on an old SSD)
DIstro: Ubuntu 22.04/23.04
Kernel: 5.15.0-88/6.2.0-36
CPU: AMD Ryzen 5 5600
GPU: NVIDIA GeForce GTX 1660 SUPER 6 GB
Driver: nvidia-driver 535.113.01 (installed via the "additional drivers" section of the ubuntu software&updates utility), I also tried the nouveau drivers, but it was still crashing
Mesa-version: 23.0.4-0ubuntu1~22.04.1 / 23.0.4-0ubuntu1~23.04.1 , but I think it is unused if the nvidia drivers are in use
Window-system: gnome with xorg-x11, but I also tested wayland and kde, but it was still crashing
I attached the launcher logs(from ubuntu 23.04 with nvidia drivers)

My laptop on which it doesn't crash has the following configuration:
Distro: kubuntu 22.04
Kernel: 5.15.0-88
CPU: Intel Core i5-6500T
GPU: Intel HD Graphics 530 (SKL GT2)
Driver: Mesa 23.0.4-0ubuntu1~22.04.1
Window-system: kde with x11

We are receiving reports that some Linux players are experiencing problems, but have as of yet not been able to pin down exactly what is causing them.

Is there some way how we can provide more information? I noticed that dmesg reported a segfault in the launcher:

[   82.363411] Launcher[4449]: segfault at 1c10a0001048 ip 0000561cca6f8933 sp 00007ffe130b9870 error 27 in Launcher[561cc6d80000+79bc000] likely on CPU 11 (core 5, socket 0)
[   82.363423] Code: e6 20 4c 09 c6 f7 c6 fe 3f 00 00 74 3e f7 c6 00 c0 ff 07 75 05 48 85 ff 74 47 48 85 c0 48 0f 44 c2 48 85 c9 74 04 48 89 51 08 <48> c7 42 08 00 00 00 00 48 89 d1 4d 85 f6 75 b2 48 85 c0 74 05 48

Is there maybe a way to get a stacktrace for the crash? If you have a debugging version of the launcher, I could try it to give you more information.

 

[Deuterium Oxide]

@grotaclas - Good information! We've of course tested the launcher on both Ubuntu 20.04 and 22.04, but we don't seem to have any machine on which we can repro the bug... yet! The fact that it doesn't seem to be dependent on flatpak points to driver rather than lib incompatibilities. The fact that nouveau also gives problems is a complicating factor though!

We're still on the case though. Eventually we'll figure out what's wrong!

 

[grotaclas]

but we don't seem to have any machine on which we can repro the bug... yet!

Please let me know if I can provide my desktop to help in the debugging in some way. Maybe a remote debugging session or remote desktop access for you.

 

[Stuffed0547]

Just a guess here... maybe it's Electron the problem. The launcher is based on Electron, right ?

Maybe an out-of-date Electron version with this bug ?

 

[laurensb]

Thanks a lot for giving this prompt attention! Here's some more information about my system:

OS: Pop!_OS 22.04 LTS x86_64
Host: B760 GAMING X AX
Kernel: 6.5.6-76060506-generic
Shell: bash 5.1.16
Resolution: 2560x1440
DE: GNOME 42.9
WM: Mutter
WM Theme: Pop
Theme: Pop [GTK2/3]
Icons: Papirus [GTK2/3]
Terminal: gnome-terminal
CPU: 13th Gen Intel i5-13600K (20) @ 5.100GHz
GPU: Intel Device a780
GPU: NVIDIA GeForce RTX 3080 Lite Hash Rate
Memory: 2413MiB / 31856MiB
NVIDIA Driver Version: 535.113.01

If there is any other information that would help you debug the issue I'm happy to provide!

 

[BlackArchon]

I updated my Ubuntu (more specifically: Kubuntu) from 23.04 to 23.10 a few hours ago, and since then the launcher opens for a few seconds, does something (don't know what), launcher collapses, re-opens automatically, does something (don't know what), launcher collapses, this time for good. Basically the same error from https://forum.paradoxplaza.com/forum/threads/linux-crash-at-startup-3-9-3.1602718/post-29227173 I suppose.
In case you might need the launcher's log files, they are attached. Please let me know if you need any further information!

 

[grotaclas]

I updated my Ubuntu (more specifically: Kubuntu) from 23.04 to 23.10 a few hours ago, and since then the launcher opens for a few seconds, does something (don't know what), launcher collapses, re-opens automatically, does something (don't know what), launcher collapses, this time for good.

Do I see it correctly in the logs that the launcher started correctly once after your ubuntu update and then the launcher updated itself from version 2023.13.1 to 2023.14 and only then it started crashing? So you don't know if the ubuntu update caused the problem or if the launcher version 2023.14 would have crashed on the old ubuntu version as well.

Can you add some hardware information? Especially which GPU you are using and which drivers are you using for it

 

[BlackArchon]

I'm not sure if the launcher's update was before or after Ubuntu's update, sorry. This system uses an Radeon RX 6600 with the default Ubuntu linux drivers.

 

[sbedi]

I have issues with the launcher as well. Here are my system specs:

## Hardware Information:
- **Hardware-Modell:**   Dell Inc. Inspiron 3501
- **Memory:** 16,0 GiB
- **Processor:** 11th Gen Intel® Core™ i7-1165G7 × 8
- **Graphik:**  Intel® Xe Graphics (TGL GT2)
- **SSD capacity:** 512,1 GB

## Software Information:
- **Firmware-Version:** 1.17.0
- **Name of the operating system**  Arch Linux
- **OS-Build:** rolling
- **OS-Type:** 64-bit
- **GNOME-Version:** 45.1
- **Windowmanager:**  Wayland
- **Kernel-Version:** Linux 6.5.9-arch2-1

Here are some log infos when I start steam from console and start the launcher:

/bin/sh\0-c\0/home/bedivere/.local/share/Steam/ubuntu12_32/reaper SteamLaunch AppId=236850 -- /home/bedivere/.local/share/Steam/ubuntu12_32/steam-launch-wrapper -- '/home/bedivere/.local/share/Steam/steamapps/common/Europa Universalis IV/dowser'\0
chdir "/home/bedivere/.local/share/Steam/steamapps/common/Europa Universalis IV"
ERROR: ld.so: object '/home/bedivere/.local/share/Steam/ubuntu12_32/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS32): ignored.
ERROR: ld.so: object '/home/bedivere/.local/share/Steam/ubuntu12_64/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS64): ignored.
ERROR: ld.so: object '/home/bedivere/.local/share/Steam/ubuntu12_32/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS32): ignored.
ERROR: ld.so: object '/home/bedivere/.local/share/Steam/ubuntu12_32/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS32): ignored.
11/03 20:18:25 Init: Installing breakpad exception handler for appid(gameoverlayui)/version(20231031020847)/tid(4720)
11/03 20:18:25 Init: Installing breakpad exception handler for appid(gameoverlayui)/version(1.0)/tid(4720)

(process:4720): GLib-GObject-CRITICAL **: 20:18:31.327: g_object_unref: assertion 'G_IS_OBJECT (object)' failed
11/03 20:18:31 Init: Installing breakpad exception handler for appid(gameoverlayui)/version(20231031020847)/tid(4801)
11/03 20:18:31 Init: Installing breakpad exception handler for appid(gameoverlayui)/version(1.0)/tid(4801)

(process:4801): GLib-GObject-CRITICAL **: 20:18:32.858: g_object_unref: assertion 'G_IS_OBJECT (object)' failed
11/03 20:18:32 Init: Installing breakpad exception handler for appid(gameoverlayui)/version(20231031020847)/tid(4926)
11/03 20:18:32 Init: Installing breakpad exception handler for appid(gameoverlayui)/version(1.0)/tid(4926)
Game 236850 created interface STEAMAPPS_INTERFACE_VERSION008 /
Game 236850 created interface STEAMUGC_INTERFACE_VERSION016 /
Game 236850 created interface STEAMUSERSTATS_INTERFACE_VERSION012 /
Game 236850 created interface SteamController008 /
Game 236850 created interface SteamFriends017 /
Game 236850 created interface SteamInput006 /
Game 236850 created interface SteamUser021 /
Game 236850 created interface SteamUser021 / User
Game 236850 created interface SteamUtils010 /
Game 236850 method call count for IClientUGC::GetSerializedQueryUGCResponse : 1
Game 236850 method call count for IClientUGC::GetItemInstallInfo : 7
Game 236850 method call count for IClientUGC::GetItemState : 7
Game 236850 method call count for IClientUGC::GetNumSubscribedItems : 1
Game 236850 method call count for IClientUGC::SetReturnLongDescription : 2
Game 236850 method call count for IClientUGC::ReleaseQueryUGCRequest : 2
Game 236850 method call count for IClientUGC::SendQueryUGCRequest : 2
Game 236850 method call count for IClientUGC::CreateQueryUserUGCRequest : 2
Game 236850 method call count for IClientUserStats::RequestCurrentStats : 1
Game 236850 method call count for IClientAppManager::BIsDlcEnabled : 60
Game 236850 method call count for IClientAppManager::GetInstalledDepots : 2
Game 236850 method call count for IClientApps::BGetDLCDataByIndex : 140
Game 236850 method call count for IClientApps::GetDLCCount : 4
Game 236850 method call count for IClientUtils::RecordSteamInterfaceCreation : 11
Game 236850 method call count for IClientUtils::GetAPICallResult : 2
Game 236850 method call count for IClientUtils::GetAppID : 18
Game 236850 method call count for IClientFriends::GetFriendPersonaName_Public : 11
Game 236850 method call count for IClientFriends::RequestUserInformation : 11
Game 236850 method call count for IClientUser::BIsSubscribedApp : 140
Game 236850 method call count for IClientUser::GetPlayerSteamLevel : 11
Game 236850 method call count for IClientUser::GetAuthSessionTicket : 1
Game 236850 method call count for IClientUser::GetSteamID : 14
Game 236850 method call count for IClientUser::BLoggedOn : 5
Uploaded AppInterfaceStats to Steam

(process:4926): GLib-GObject-CRITICAL **: 20:18:38.364: g_object_unref: assertion 'G_IS_OBJECT (object)' failed
reaping pid: 4720 -- gameoverlayui

The launcher is visible for a few seconds. And when I click on "play" during that time, the game starts without problems.

 

[mal_dun]

Ok after some digging it seems Electron is the culprit here (Fedora 38) as well.
Running the launcher in the shell gives:

[44933:1103/001603.583387:ERROR:gl_surface_presentation_helper.cc(260)] GetVSyncParametersIfAvailable() failed for 1 times!
[44933:1103/001603.584578:ERROR:gl_surface_presentation_helper.cc(260)] GetVSyncParametersIfAvailable() failed for 2 times!

This seems to indicate an Electron issue:

[Bug]: GetVSyncParametersIfAvailable() failed for 1 times! · Issue #32760 · electron/electron

Preflight Checklist I have read the Contributing Guidelines for this project. I agree to follow the Code of Conduct that this project adheres to. I have searched the issue tracker for a bug report ...

github.com

 

[grotaclas]

Ok after some digging it seems Electron is the culprit here (Fedora 38) as well.
Running the launcher in the shell gives:

[44933:1103/001603.583387:ERROR:gl_surface_presentation_helper.cc(260)] GetVSyncParametersIfAvailable() failed for 1 times!
[44933:1103/001603.584578:ERROR:gl_surface_presentation_helper.cc(260)] GetVSyncParametersIfAvailable() failed for 2 times!

This seems to indicate an Electron issue:

[Bug]: GetVSyncParametersIfAvailable() failed for 1 times! · Issue #32760 · electron/electron

Preflight Checklist I have read the Contributing Guidelines for this project. I agree to follow the Code of Conduct that this project adheres to. I have searched the issue tracker for a bug report ...

github.com

How did you start the launcher from the shell? When I go to ~/.paradoxlauncher/launcher-v2.2023.14 and execute the launcher with ./Paradox\ Launcher, I get the following output(the first crash happens just when the message "Renderer process is gone: crashed" appears):

2023-11-03T20:46:19.158Z (pid:12393) warn [GfnService]: Failed to close GeforceNow runtime
2023-11-03T20:46:19.174Z (pid:12393) info [SocketServer]: Listening for connections on 127.0.0.1:11000
libva error: vaGetDriverNameByIndex() failed with unknown libva error, driver_name = (null)
2023-11-03T20:46:19.508Z (pid:12393) info [LauncherUpdateHandler]: Checking for launcher updates
2023-11-03T20:46:19.655Z (pid:12393) info [AppsMetaDataManager]: Loading apps metadata
(node:12393) [DEP0005] DeprecationWarning: Buffer() is deprecated due to security and usability issues. Please use the Buffer.alloc(), Buffer.allocUnsafe(), or Buffer.from() methods instead.
(Use `Launcher --trace-deprecation ...` to show where the warning was created)
2023-11-03T20:46:19.980Z (pid:12393) info [LauncherUpdateHandler]: Latest launcher version: 2023.14
2023-11-03T20:46:19.981Z (pid:12393) info [LauncherUpdater]: Current launcher version is: "2023.14"
2023-11-03T20:46:19.982Z (pid:12393) info [LauncherUpdateHandler]: No launcher updates available
2023-11-03T20:46:24.389Z (pid:12393) error [main]: Renderer process is gone: crashed
2023-11-03T20:46:24.389Z (pid:12393) info [main]: Trying to relaunch without hardware acceleration
2023-11-03T20:46:24.438Z (pid:12393) warn [GfnService]: Failed to close GeforceNow runtime

These are quite different messages both in formatting and content than yours.
On my laptop where it doesn't crash, I get the following messages:

2023-11-03T20:21:51.351Z (pid:12205) warn [GfnService]: Failed to close GeforceNow runtime
2023-11-03T20:21:51.453Z (pid:12205) info [SocketServer]: Listening for connections on 127.0.0.1:11000
2023-11-03T20:21:52.345Z (pid:12205) info [LauncherUpdateHandler]: Checking for launcher updates
2023-11-03T20:21:52.582Z (pid:12205) info [AppsMetaDataManager]: Loading apps metadata
2023-11-03T20:21:52.603Z (pid:12205) warn [GameFolderValidator]: ~/.local/share/Paradox Interactive/games/stellaris does not include valid launcher-settings
.json file The "path" argument must be of type string. Received null
(node:12205) [DEP0005] DeprecationWarning: Buffer() is deprecated due to security and usability issues. Please use the Buffer.alloc(), Buffer.allocUnsafe(),
 or Buffer.from() methods instead.
(Use `Launcher --trace-deprecation ...` to show where the warning was created)
2023-11-03T20:22:02.255Z (pid:12205) info [LauncherUpdateHandler]: Latest launcher version: 2023.14
2023-11-03T20:22:02.260Z (pid:12205) info [LauncherUpdater]: Current launcher version is: "2023.14"
2023-11-03T20:22:02.260Z (pid:12205) info [LauncherUpdateHandler]: No launcher updates available
2023-11-03T20:22:43.525Z (pid:12205) warn [GfnService]: Failed to close GeforceNow runtime

The only differences are the two messages which report the crash and restart and the libva error which seems to be normal when using the nvidia driver which doesn't support va-api. I also get it when starting chromium, but chromium doesn't crash. And I can avoid the message by installing the package nvidia-vaapi-driver and starting the launcher with LIBVA_DRIVER_NAME=nvidia ./Paradox\ Launcher, but it still crashes. So I think it is not related to the crash.

 

[AP224]

Just jumping in to add some logs of mine, as I was directed to this thread after opening a ticket.
I've personally been able to replicate this issue on Arch, Manjaro, and Mint.

 

[-Duiker-]

Have the same issue on Ubuntu 22.04.03 with a Dell XPS 13 Plus with i7-1260P and Iris graphics. Everything worked well until the launcher updated itself today.

 

[-Duiker-]

Do I see it correctly in the logs that the launcher started correctly once after your ubuntu update and then the launcher updated itself from version 2023.13.1 to 2023.14 and only then it started crashing? So you don't know if the ubuntu update caused the problem or if the launcher version 2023.14 would have crashed on the old ubuntu version as well.

Can you add some hardware information? Especially which GPU you are using and which drivers are you using for it

I had the launcher update happen without Ubuntu updating itself.