Oops! The game crashed. The crash report folder named...

[fikrikawakibi]

Information​

I have disabled all mods​

Yes

Required​

Summary​

Oops! The game crashed. The crash report folder named...

Expected Result​

Running the game

Actual Result​

Game not running

Steps to reproduce​

Run the game

Platform​

Steam

Game Version​

2023.13-rc

Optional​

Description​

Oops!

The game crashed.
The crash report folder named

Tags​

Attachments​

View attachment crash.dmpView attachment error.logView attachment output_log.txt

 

[AndrewT]

We can try this: In your Steam Library right-click on this game and choose Properties. In the Launch Options line, paste this in there:
-force-d3d9

IF that doesn't help, I’ll need to see two diagnostic files that contain information about your computer, and about the game.
Please gather both these two informational files, and attach them here:

...\Steam\steamapps\common\Cities Skylines\Cities Data\output_log.txt

DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.