Original purchase made on EA but can't download through EA anymore. Help!

[PascalsHuman]

How can i get access back? I originally purchased through EA Jan 2022 but now i can't download it from there.
I've linked my EA and steam accounts but that doesn't help.
I don't know what to do.

 

[Enigmaticrose4]

EA as in Electronic Arts? Prison Architect isn't affiliated with that company and never has been. Do you mean Epic Games Store?

 

[PascalsHuman]

EA as in Electronic Arts? Prison Architect isn't affiliated with that company and never has been. Do you mean Epic Games Store?

Nope EA, electronic arts. herer is a screenshot where i have the game, on EA play

 

[Enigmaticrose4]

Nope EA, electronic arts. herer is a screenshot where i have the game, on EA playView attachment 1165047

Well, shows what I know. Apologies. For this you're going to need to contact EA as it appears to be an issue with their store and/or launcher.