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launcher, update

Nominus

Second Lieutenant
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Jan 26, 2017
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Hello,

the paradox launcher tells me that it failed to update itself.
It suggests that it might be due to the paradox-servers or due to my internet connection.
I checked both and they seem to be functional.

This is the (unprecise) error message:

update failed.png


It's not urgent, but I'd like to keep it up to date, so I'm asking for advice here.
I did not find other posts about this problem in this forum.
 
What version of the launcher do you see? If it's 2022.14 you're actually on the latest one and I don't know what it's complaining about :p!
 
In this folder are some .log files:
C:/users/{userName}/AppData/Local/Paradox Interactive/launcher-v2/
Please attach them here.
 
I uninstalled Victoria III, reinstalled it and did the same with the Paradox launcher.
By doing that I effectively rolled back to version 2022.12 and still can't update.
So here are some logs.
Unsubscribing all mods in the workshop doesn't fix the problem either.
 

Attachments

  • launcher-installer.log
    129,5 KB · Views: 0
  • launcher-dowser.log
    578 bytes · Views: 0
  • launcher-bootstrapper.log
    2,8 KB · Views: 0
  • launcher-2022-11-30.log
    7,1 KB · Views: 0
  • cpatch.log
    13,7 KB · Views: 0
I don't know if you can merge threads as moderators.
There is someone with the same problem, who made a post in the general forums
 
@Nominus Can you open a ticket (support.paradoxplaza.com) and:

1. Reference this post in your ticket
2. Attach all files located ion your %LOCALAPPDATA%\Programs\Paradox Interactive\ folder

Please zip the files before sending them. The launcher team is a little perplexed by this problem as they can't replicate it and neither can I so they'd like to check some more logs.