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My first thought would be to confirm that you have the right patch. Check the name of the publisher on your box - that determines which version you should be using. The Support forum gets this issue quite a bit so you may be able to find something there to tell you the version you need for your publisher. I can tell you that Strategy First published the NA version.
 
Yup, come and see us in the support forum if the advice above does not work. This type of question really belongs there anyway.