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Warkral

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Nov 23, 2019
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  • Hearts of Iron III
  • Cities: Skylines
  • Age of Wonders III
  • Cities: Skylines - Parklife
  • Prison Architect
  • Prison Architect: Psych Ward
I'm pretty good with troubleshooting problems myself, been playing games for 30 years but this one has me stumped, hopefully mods can help. Game starts fine, go to load a prison I have been building for roughly a week and CRASH, prison architect has stopped working. Attaching DMP file
 

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  • Crash_2019_11_23_16_28_55.dmp
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Do you have any mods subscribed in Steam? If so please unsubscribe from all of them, then delete the whole folder:

C:\Users\YOUR NAME\AppData\Local\Introversion\Prison Architect\Mods\


If that doesn't help, DXDIAG is a program you run from a command prompt or the Windows start menu 'run' dialog box (or 'search programs' in Windows 7 or later). After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please send in the game log C:\Users\<UserName>\AppData\Local\Introversion\Prison Architect\debug.txt

To see the AppData folder you'll need to enable View Hidden Items in File Explorer.
 
UPDATE: I actually ended up upgrading to the "insane" addon, then deleting the game, including all save games and as suggested all mods including the folder, so for now, this post is a non-issue. I had a lot of mods, and some of them VERY old so its not really a surprise. I will start over on a new map and slowly add mods and see what happens.

But let me thank Andrew for a VERY QUICK response. You don't often see that and its appreciated, thank you!!!