Problems with confirmation E-Mail.

[PhilTheJustice]

Hello,

I ran into trouble login in to the forum, and maybe there's other users out there having the same problem, so I just want to let you know.

I'll start from the beginning: I wanted to report a bug in EU IV (which I will do in a minute, I know this is not the thread to do so, don't worry) so I decided to login to the forum.

I created my account two years ago but apparently forgot to verify my mail back then.

To report the bug, I need to login to the forum. When I tried to, the login-panel told me I can't login because I am supposed to verify my E-Mail first. There's no button there to resend the confirmation mail or anything, I didn't get one automatically, yes I did check the spam folder. So it's a dead end there.

For some reason after trying it via a direct link to a thread I was able to login, go to settings an click on "resend confirmation E-Mail", which I did. Only the Mail never arrived. I logged out, tried logging in again, via the same link, clicked "resend" multiple times, no result.

The way I worked around this was to create a second E-Mail, change the account to the new adress, (the confirmation E-Mail arrived in seconds) and after change it back to the "old" adress, then the confirmation mail arived too.

So please add a "resend confirmation E-Mail" button in the login panel and maybe check the function of the existing one in the settings, since it doesn't seem to work.

Thank you!

 

[PhilTheJustice]

So I was asked (probably automated) if I still had this issue or not. Obviously, if you read what my topic is about, you'd have your answer: I do not.

But that doesn't mean there aren't other users out there who forgot to verify their email and would be happy to have a "resend confirmation E-Mail"-button. Did you add it? If yes, then this issue is solved. If you don't know what I'm talking about, maybe read my text again carefully.

My email is now verified, so I can't find out. I'm not going to create another account just to find out if you added a button or not.

 

[twistedjustice]

*** SOLVED ***

Hey mate, just wanted to drop you a line to let you know that your post was a huge help.

I had the exact same issue - Paradox account had been created via Xbox and I never got to the verification email.

The steps you listed above - changing the email address, verifying and changing back worked a treat. The "resend verification email" never worked.

Thanks for your help.