Resolution Extension causes game crashes

[HunterATL]

I installed Resolution Extension. At the main menu, I went into the options to change my window size. As I was changing the horizontal scroll, I hit Apply by mistake. The game window immediately resized itself into nothing more than the top of a window bar. According to the player.log file, the window resolution became 7920x1. A few seconds later, the game crashed.

I have not been able to change the resolution either through the launcher or the ResolutionExtensions.XML file. I have uninstalled and reinstalled the game and removed the user files multiple times to no avail. I have unsubscribed and removed all mods to no vail. Any time I try to play the game, the game window just appears as one long window bar and then crashes.

 

[Nyyoko]

Regarding Resolution Extension. In the near future a reset option will come by to ensure users can go back to a desired resolution if the resolution selected is invalid.
Try the following:

1. Verify Integrity of Game Files:
   • In the same "Properties" window, navigate to the "Local Files" tab.
   • Click on the "Verify Integrity of Game Files" button.
   • Steam will check for any missing or corrupted game files and replace them if necessary.
   • Once the process is complete, launch the game and check if the resolution issue is resolved.
2. Change Resolution via Launch Options:
   • If you know the resolution you want to set, you can specify it in the launch options.
   • In the "Set Launch Options" window mentioned earlier, enter the desired resolution using the "-w" (width) and "-h" (height) parameters. For example:
     -w 1920 -h 1080
   • Replace "1920" and "1080" with your preferred width and height.
   • Click "OK" to save the launch options and launch the game to see if the resolution is set correctly.
3. Fullscreen Mode:
   • Try forcing the game to run in fullscreen mode to see if it resolves the issue.
   • In the launch options, add "-fullscreen" to force the game into fullscreen mode.

Let me know how it goes and sorry for such inconvenience!

 

[HunterATL]

Thanks for the response. I have tried all of these options, and the game window will not resize, and the game crashes a few seconds after start.

 

[HunterATL]

Are you aware of any reason why uninstalling everything and reinstalling the game does not fix the window resolution issue?

 

[Nyyoko]

Hello again. The update was pushed, review the procedure to reset the resolution in the official thread:

Resolution Extension Thread

 

[Chacks0n]

Hi - didnt fix it for me.
I deleted these registry files, verified the game again in steam and its working now

HKEY_CURRENT_USER\Software\Colossal Order\Cities Skylines II

 

[Nyyoko]

Hi - didnt fix it for me.
I deleted these registry files, verified the game again in steam and its working now
View attachment 1104251

HKEY_CURRENT_USER\Software\Colossal Order\Cities Skylines II

HUGE thanks for providing a solution. I apologize if the solution I provied was not helpful.

It is still questionable why the game doesn't delete or refresh those keys on game uninstall/install.

Sorry for the inconvenience once again and glad you got it working.

 

[Bennyyyy_10]

Can somebody please make a totorial how to delete the Screenmanager file? If somebody could do this for me i would be very happy because i searched for a result how to fix this for a half year now.

 

[Bennyyyy_10]

Hi - didnt fix it for me.
I deleted these registry files, verified the game again in steam and its working now
View attachment 1104251

HKEY_CURRENT_USER\Software\Colossal Order\Cities Skylines II

Could you make a tutorial how to delete this files? I tried to reistall ther game but it wouldnt help to. Please answer me i have this Problem over a year now.
Also i have a picture how the Game looks like when it starts.

 

[Chacks0n]

Could you make a tutorial how to delete this files? I tried to reinstall ther game but it wouldnt help to. Please answer me i have this Problem over a year now.
Also i have a picture how the Game looks like when it starts.

Search in your Task bar - Registry editor. Select Registry editor
Under them menu on the left,
Expand Computer,
Expand HKEY_CURRENT_USER
Expand Colossal Order
Select Cities Skylines II
On the right window, cycle down until you find the Screen manager files as per the orginal post, delete all of them

 

[Bennyyyy_10]

Search in your Task bar - Registry editor. Select Registry editor
Under them menu on the left,
Expand Computer,
Expand HKEY_CURRENT_USER
Expand Colossal Order
Select Cities Skylines II
On the right window, cycle down until you find the Screen manager files as per the orginal post, delete all of them

Huge thanks for you now my game works again after a year of pause. THANK YOU.