Road maintenance Building crashes game PS4

[Patrickb1973]

Bug on PS4 with the Road Maintenance Building, every so often when you want to place one it completely crashes the game for some odd reason, I recommend save the game before you try to place it i lost like 15 minutes worth of building because of it. I hope this can get fixed fast!

 

[Patrickb1973]

This really needs a fix, i just had 35 crashes in 1 hour all because i am trying to place this building. How to reproduce on PS4 is simple, first goto Info Views, select road Maintenance and switch to condition now close that from that screen then try placing a Road Maintenance Building and boom crash of the entire game. This really needs to get fixed. btw. a reply from the team would be nice on when we can expect a fix for this very frustrating annoying crash

 

[AndrewT]

@candyalien are we aware of this as a problem? I haven't seen other such reports that I can recall.

 

[Patrickb1973]

@candyalien are we aware of this as a problem? I haven't seen other such reports that I can recall.

Well i hope you guys can look into it it is really annoying that it crashes all the time and only happens with that building

 

[Sonic5745]

I'd like to report the same issue. Has happened to me about 5 times already.

If it helps, the error code I get from the crash is CE-34878-0. I'm also on the PS4.

Hopefully this issue is resolved soon.

 

[AndrewT]

We've been unable to duplicate this problem I'm afraid.

How big is the city ? Can you reproduce it on saved cities of different sizes?

 

[Sonic5745]

I'd assume that by size of city, you mean population?

The city where this crash occurs has a population of ~24,500. It is built on one of the winter maps, specifically the Frosty Rivers one.


Trying to replicate the crash in my other two cities...

The 2nd city has a population of ~116,300. It is on one of the temperate maps; Shady Strands. It does not crash.

The 3rd city has a population of ~7,800. It is on one of the tropical maps; Lagoon Shore. It also does not crash.


So far, it sounds like an issue that only affects the winter maps. Unsure if the other two winter maps are affected or not though.

 

[Patrickb1973]

It happens on non winter maps too, i really hope it can befixed, as for size it has nothing to do with it. I had it happen on a starting city but also on a bigger city

 

[AndrewT]

So far, it sounds like an issue that only affects the winter maps.

It happens on non winter maps too,

I'll pass on all this info, but I truly don't know how the developers are going to be able to diagnose the cause with such diverse reports.

Any more detail that comes to light would be gratefully received!