We have recently tracked attempts to maliciously access data from Paradox accounts. While no actual security breach has occurred in our systems, we’ve confirmed that a small number of accounts have been accessed, most likely without the users’ consent. As Paradox systems have not been compromised, this is likely due to the use of an externally compromised password for your account.
We have informed the users affected by email, so if you haven’t heard from us, it means your account is safe. We’ve also deployed measures to secure the affected accounts and prevent similar issues in the future. Payment information, including credit card numbers, are stored separately and have not been at risk.
If you’re using a password with a low level of complexity, or if you are using a username or password for your Paradox accounts identical to accounts on other systems this is a good opportunity for you to update your account with a stronger password.
Our recommendation is always to go with a unique password, complex enough to ensure proper security; generally, a series of multiple keywords is the most secure and easy-to-remember option. We recommend the use of a password manager and ensuring that you are not reusing passwords as a security precaution for the future.
We have informed the users affected by email, so if you haven’t heard from us, it means your account is safe. We’ve also deployed measures to secure the affected accounts and prevent similar issues in the future. Payment information, including credit card numbers, are stored separately and have not been at risk.
If you’re using a password with a low level of complexity, or if you are using a username or password for your Paradox accounts identical to accounts on other systems this is a good opportunity for you to update your account with a stronger password.
Our recommendation is always to go with a unique password, complex enough to ensure proper security; generally, a series of multiple keywords is the most secure and easy-to-remember option. We recommend the use of a password manager and ensuring that you are not reusing passwords as a security precaution for the future.