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Do you have an E-mail program or messanger / ICQ running in the background?
Anything running in the back ground?
 
Check with the cable company, my connection does not shutdown after 20 min of non use.
 
jpd said:
I do know the procedure with one of our larger cable operators in the Netherlands. Even if you purchase the ethernet modem, they still require you to install custom made dialup software. That software installs a communications layer on your PC, which takes care of connect/disconnect (the first point I mentioned), and reconfigures your PC to get an 169.x.x.x IP number, instead of the normal 10.x.x.x or 192.168.x.x ones.

Well, to make a long story short. I installed a run-of-the-mill cable router on by boss's cable connection, and programmed it for PPPoE. Now the link does not disconnect anymore (I set it up as always-on), and the extra software layer is no longer needed on the PC's.

Jan Peter

My cable is always on and does not require any connection program, I suspect most NA cable companies use this method.
 
Check with your cable company they would be best able to diagnose your problem.