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Valkvaria

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Mar 12, 2020
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One line summary of your issue
Game cause hard reboot computer short after entering battle

What platform are you running the game on?

Steam

What operating system do you use?
Win 10 Pro ver 1909 build 18363.719
Which version of the game are you running?
1.9.1-686R
What DLC do you have installed?
Flashpoint,
Urban Warfare,
Shadowhawk Pack,
Heavy Metal

Please explain your issue is in as much detail as possible.
Playing career mode, go through start any mission, mission loads, then within 5 to 10 minutes Computer hard reboots. No errors, CPU/RAM/DISK usages normal able to play other more resource demanding game without issue.
Have you tried verifying your files?
Yes

Steps to reproduce the issue
Open game from steam
Career
Continue or load saved game
Command center
Select mission
Accept and adjust Mech drop
Start mission (loads normally)
After moving one or two mechs
Game/Computer crash

Attach DxDiag (PC), System Info log (Mac), or run sudo lshw -html > specs.html and uploaded specs.html (Linux)

Attach Output Log
Windows: \Users\YourUserName\AppData\LocalLow\Harebrained Schemes\BATTLETECH\output_log.txt
Mac OS: Users >{name} > Library > Logs > Unity > Player.log
Linux: ~/.config/unity3d/Harebrained Schemes/BATTLETECH/Player.log


If the game crashed, please attach the crash file with the time stamp closest to the crash.
Windows: [Steam library folder]\steamapps\common\BATTLETECH\DumpBox
For v.17 and beyond try here: C:\Users\[YourUserName]\AppData\LocalLow\Harebrained Schemes\BATTLETECH
OSX: Macintosh HD > Users > [username] > Library > Application Support > Steam > steamapps > common > BattleTech > DumpBox
Linux: [Steam library folder]/steamapps/common/BATTLETECH/DumpBox


If a save game was loaded at the start of the game session, upload it. Please make sure to upload the save game with the timestamp closest to when you loaded it.
Windows:
Steam: [Steam installation folder]\userdata[SteamID]\637090\remote\C0\SGS1
GOG: 'C:\Users\USER_ID\AppData\Local\GOG.com\Galaxy\Applications\50593543263669699\Storage\Shared\Files\C#\SGS#'
Vanilla:'C:\Users\USER_ID\AppData\LocalLow\Harebrained Schemes\BattleTech\C#\SGS#'
OSX:
Steam: Macintosh HD > Users > [username] > Library > Application Support > Steam > userdata > [SteamID] > 637090 > remote > C#> SGS#
GOG: Macintosh HD > Users > [username] > Library > Application Support > GOG.com > Galaxy > Applications > 50593543263669699 > Storage > Shared > Files > C# > SGS#
Vanilla: Macintosh HD > Users > [username]> Library > Application Support > unity.Harebrained Schemes.BattleTech > C# > SGG#
Linux:
Steam: /home/.steam/steam/userdata/[steamID]/637090/remote/C#/SGS#
GOG: /home/[username]/.config/unity3d/Harebrained Schemes/BATTLETECH/remote/C#/SGS#/
Vanilla: /home/[username]/.config/unity3d/Harebrained Schemes/BATTLETECH/remote/C#/SGS#/


Attach screenshot / video
 

Attachments

  • DxDiaglog3112020.txt
    94,2 KB · Views: 6
  • output_log.txt
    20 KB · Views: 5
  • 20200311_23-14-00_ModLoader.txt
    1,3 KB · Views: 2
  • e043e813-e77b-4080-91c0-88b71affe6b1.sav
    335,8 KB · Views: 1
Upvote 0
I had continue to try further troubleshooting on this issue, performed a Clean Uninstall as per the Pin post to this Bug report forum. That seem to clear what was causing the Hard reset of my computer while playing. Thank you in advance for any time you put into my issue reported.
 
I had continue to try further troubleshooting on this issue, performed a Clean Uninstall as per the Pin post to this Bug report forum. That seem to clear what was causing the Hard reset of my computer while playing. Thank you in advance for any time you put into my issue reported.
Thank you returning to report your success with the clean install, it potentially helps for others who might find themselves in a similar situation.