Sound problem

ladybug · Jul 17, 2004

i just got a new computer and when I am playing the sfx don’t work right when I click on units I don’t hear the sound for it and the same with research when the message box comes up I don’t hear the sound for it.

But the research done sound did work for about 20 min today then went off again and the unit click seems to keep changeing yesderday it was navy units today its land

I do have the sound files there because I checked and they where there

System info
Win XP
2.54 Mhz
224 RAM

I took this next bit from a DVD check thing

Audio Info:
Wave Device: Realtek AC97 Audio version 0x00000000
Manufacturer: I<I
Product ID: 0xffff
Formats:
11.025 kHz, mono, 8-bit supported
11.025 kHz, mono, 16-bit supported
11.025 kHz, stereo, 8-bit supported
11.025 kHz, stereo, 16-bit supported
22.05 kHz, mono, 8-bit supported
22.05 kHz, mono, 16-bit supported
22.05 kHz, stereo, 8-bit supported
22.05 kHz, stereo, 16-bit supported
44.1 kHz, mono, 8-bit supported
44.1 kHz, mono, 16-bit supported
44.1 kHz, stereo, 8-bit supported
44.1 kHz, stereo, 16-bit supported
Volume Control supported
Wave Device: Modem #1 Line Playback version 0x00000500
Manufacturer: Microsoft Corporation
Product ID: 0x0051
Formats:

Comments:
Volume Control Not supported!!
Sample-accurate position information Not supported!!
This could have adverse affects on audio video syncronization.

------

any idear whats wrong and how to fix it

Castellon · Jul 17, 2004

Okay let's try some standard things.
1) Rename the AVI folder to AVI_back
2) Set the color depth to 16BIT
3) Turn off everything in the background like E-mail/ICQ/Messenger, Virus protection and everything in the system tray beside the clock.

Especially # 3 for you, anything that might cause a sound.

If that does not fix you up then:
Please run a DirectX Diagnostic:
Start menu –Run - then type Dxdiag, then select each tab across the top of the window, and run the tests on each tab. Then select “Save All Information” button in the lower right of the window. This will bring up a dialog box to allow you to select a name for the file where the information will be saved. You can save it right on the desktop as this will make it easy to find. Then copy the contents of that file from the start to the heading that says “DirectX components” then paste what you have copied into a post in this thread.

ladybug · Jul 17, 2004

it woked for a bit then when it tryed to play the research and unit build finished at once it stoped all messege box sounds... so it looks like it cant play 2 at sounds at once

oh and i forgot to say before i when was installing some things off a CD i had win media playing and the music went all funny same when i was watching a DVD but that fixed when i restarted the computer but i dident have it on when i installed HOI

hear is the bit you said to copy if that wil still help

------------------
System Information
------------------
Time of this report: 7/17/2004, 21:31:09
Machine name: CARLAYLWARD
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 1 (2600.xpsp2.030422-1633)
Language: English (Regional Setting: English)
System Manufacturer: AWARD_
System Model: AWRDACPI
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: Intel(R) Celeron(R) CPU 2.53GHz
Memory: 224MB RAM
Page File: 146MB used, 464MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0b (4.09.0000.0902)
DX Setup Parameters: Not found
DxDiag Version: 5.03.0001.0902 32bit Unicode

------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found. DirectDraw test results: All tests were successful. Direct3D 7 test results: All tests were successful. Direct3D 8 test results: All tests were successful. Direct3D 9 test results: All tests were successful.
Sound Tab 1: DirectSound test results: All tests were successful.
Sound Tab 2: DirectSound test results: All tests were successful.
Music Tab: DirectMusic test results: All tests were successful.
Input Tab: No problems found.
Network Tab: No problems found. DirectPlay test results: The tests were cancelled before completing.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: SiS 661FX_760_741_M661FX_M760_M741
Manufacturer: SiS
Chip type: SiS 661FX Rev 01
DAC type: Internal
Device Key: Enum\PCI\VEN_1039&DEV_6330&SUBSYS_63301695&REV_00
Display Memory: 32.0 MB
Current Mode: 1024 x 768 (16 bit) (60Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: SiSGRV.dll
Driver Version: 6.14.0010.3560 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 1/2/2004 05:27:52, 1126144 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: sisgrp.sys
Mini VDD Date: 1/2/2004 05:20:40, 432000 bytes
Device Identifier: {D7B71ED9-2070-11CF-CD78-3A43A1C2CB35}
Vendor ID: 0x1039
Device ID: 0x6330
SubSys ID: 0x63301695
Revision ID: 0x0000
Revision ID: 0x0000
Video Accel: ModeMPEG2_D ModeMPEG2_B ModeMPEG2_C ModeMPEG2_A ModeMPEG1_A
Deinterlace Caps: n/a
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: All tests were successful.
D3D7 Test Result: All tests were successful.
D3D8 Test Result: All tests were successful.
D3D9 Test Result: All tests were successful.

-------------
Sound Devices
-------------
Description: Realtek AC97 Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1039&DEV_7012&SUBSYS_20021695&REV_A0
Manufacturer ID: 65535
Product ID: 65535
Type: WDM
Driver Name: ALCXWDM.SYS
Driver Version: 5.10.0000.5510 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 2/26/2004 17:50:38, 611820 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Full
Cap Flags: 0xF5F
Min/Max Sample Rate: 100, 192000
Static/Strm HW Mix Bufs: 33, 32
Static/Strm HW 3D Bufs: 33, 32
HW Memory: 0
Voice Management: Yes
EAX(tm) 2.0 Listen/Src: Yes, Yes
I3DL2(tm) Listen/Src: Yes, Yes
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: All tests were successful.

Description: Modem #1 Line Playback (emulated)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID:
Manufacturer ID: 1
Product ID: 81
Type: Emulated
Driver Name:
Driver Version:
Driver Attributes:
WHQL Logo'd:
Date and Size:
Other Files:
Driver Provider:
HW Accel Level: Full
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: All tests were successful.

---------------------
Sound Capture Devices
---------------------
Description: Realtek AC97 Audio
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: ALCXWDM.SYS
Driver Version: 5.10.0000.5510 (English)
Driver Attributes: Final Retail
Date and Size: 2/26/2004 17:50:38, 611820 bytes
Cap Flags: 0x41
Format Flags: 0xFFF

Description: Modem #1 Line Record (emulated)
Default Sound Capture: No
Default Voice Capture: No
Driver Name:
Driver Version:
Driver Attributes:
Date and Size:
Cap Flags: 0x20
Format Flags: 0x0

-----------
DirectMusic
-----------
DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS
DLS Version: 1.00.0016.0002
Acceleration: n/a
Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
Realtek AC97 Audio, Software (Kernel Mode), Output, DLS, Internal
Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
Registry: OK
Test Result: All tests were successful.

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: WingMan Attack 2
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC20D
FF Driver: n/a

Poll w/ Interrupt: No
Registry: OK

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x1039, 0x7001
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 3/31/2003 13:00:00, 51968 bytes
| Driver: usbd.sys, 3/31/2003 13:00:00, 4736 bytes

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
| Matching Device ID: *pnp0303
| Service: i8042prt
| Driver: i8042prt.sys, 3/31/2003 13:00:00, 51072 bytes
| Driver: kbdclass.sys, 3/31/2003 13:00:00, 23424 bytes
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: termdd.sys, 8/29/2002 03:46:42, 38024 bytes
| Driver: kbdclass.sys, 3/31/2003 13:00:00, 23424 bytes
|
+ PS/2 Compatible Mouse
| Matching Device ID: *pnp0f13
| Service: i8042prt
| Driver: i8042prt.sys, 3/31/2003 13:00:00, 51072 bytes
| Driver: mouclass.sys, 3/31/2003 13:00:00, 22016 bytes
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 8/29/2002 03:46:42, 38024 bytes
| Driver: mouclass.sys, 3/31/2003 13:00:00, 22016 bytes

----------------------------
DirectPlay Service Providers
----------------------------
DirectPlay8 Modem Service Provider - Registry: OK, File: dpnet.dll (5.03.0000.0900)
DirectPlay8 Serial Service Provider - Registry: OK, File: dpnet.dll (5.03.0000.0900)
DirectPlay8 IPX Service Provider - Registry: OK, File: dpnet.dll (5.03.0000.0900)
DirectPlay8 TCP/IP Service Provider - Registry: OK, File: dpnet.dll (5.03.0000.0900)
Internet TCP/IP Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.0000.0903)
IPX Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.0000.0903)
Modem Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.0000.0900)
Serial Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.0000.0900)

DirectPlay Voice Wizard Tests: Full Duplex: Not run, Half Duplex: Not run, Mic: Not run
DirectPlay Test Result: The tests were cancelled before completing.
Registry: OK

-------------------
DirectPlay Adapters
-------------------
DirectPlay8 Modem Service Provider: ESS ES56H-PI Data Fax Voice Modem
DirectPlay8 Serial Service Provider: COM1
DirectPlay8 Serial Service Provider: COM2
DirectPlay8 TCP/IP Service Provider: Anytime 04.04.2003 - IPv4 -

-----------------------
DirectPlay Voice Codecs
-----------------------
Voxware VR12 1.4kbit/s
Voxware SC06 6.4kbit/s
Voxware SC03 3.2kbit/s
MS-PCM 64 kbit/s
MS-ADPCM 32.8 kbit/s
Microsoft GSM 6.10 13 kbit/s
TrueSpeech(TM) 8.6 kbit/s

-------------------------
DirectPlay Lobbyable Apps
-------------------------
Combat Flight Simulator (DX7) - Registry: OK, ExeFile: combatfs.exe (1.00.0000.5020)
Railroad Tycoon II (DX7) - Registry: OK, ExeFile: RT2.EXE (1.00.0000.0001)

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 73.9 GB
Total Space: 78.5 GB
File System: NTFS
Model: ExcelStor Technology J680

Drive: D:
Model: COMBO-52X16C
Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.1106 (English), 3/31/2003 13:00:00, 47488 bytes

--------------
System Devices
--------------
Name: ESS ES56H-PI Data Fax Voice Modem
Device ID: PCI\VEN_125D&DEV_2838&SUBSYS_2838125D&REV_01\3&61AAA01&0&50
Driver: C:\WINDOWS\System32\DRIVERS\es56hpi.sys, 5.43.0070.0001 (English), 3/24/2003 11:32:08, 702188 bytes
Driver: C:\WINDOWS\remvess.exe, 9/24/2002 17:22:06, 49152 bytes
Driver: C:\WINDOWS\essspk.exe, 2.00.0000.0001 (English), 5/31/2002 10:34:36, 167936 bytes

Name: Realtek AC'97 Audio
Device ID: PCI\VEN_1039&DEV_7012&SUBSYS_20021695&REV_A0\3&61AAA01&0&17
Driver: C:\WINDOWS\System32\ksuser.dll, 5.03.0000.0900 (English), 12/12/2002 00:14:32, 4096 bytes
Driver: C:\WINDOWS\System32\ksproxy.ax, 5.03.0000.0900 (English), 12/12/2002 00:14:32, 117248 bytes
Driver: C:\WINDOWS\System32\wdmaud.drv, 5.01.2600.0000 (English), 8/17/2001 23:37:04, 22016 bytes
Driver: C:\WINDOWS\system32\drivers\ks.sys, 5.03.0000.0900 (English), 12/12/2002 00:14:32, 130304 bytes
Driver: C:\WINDOWS\system32\drivers\drmk.sys, 5.01.2600.1106 (English), 8/29/2002 01:32:34, 57856 bytes
Driver: C:\WINDOWS\system32\drivers\portcls.sys, 5.01.2600.1106 (English), 8/29/2002 02:01:00, 134272 bytes
Driver: C:\WINDOWS\system32\drivers\stream.sys, 5.03.0000.0900 (English), 12/12/2002 00:14:32, 45696 bytes
Driver: C:\WINDOWS\system32\drivers\ALCXWDM.SYS, 5.10.0000.5510 (English), 2/26/2004 17:50:38, 611820 bytes
Driver: C:\WINDOWS\SOUNDMAN.EXE, 5.01.0000.0024 (English), 2/26/2004 09:53:30, 65024 bytes
Driver: C:\WINDOWS\System32\ALSNDMGR.CPL, 2.02.0000.0021 (English), 2/26/2004 11:40:40, 14225408 bytes
Driver: C:\WINDOWS\System32\ALSNDMGR.WAV, 2/5/2002 06:54:58, 141016 bytes
Driver: C:\WINDOWS\System32\RTLCPL.EXE, 1.00.0001.0017 (English), 2/26/2004 09:47:36, 6584832 bytes
Driver: C:\WINDOWS\system32\drivers\ALCXSENS.SYS, 5.10.0000.3513 (English), 2/24/2004 04:08:52, 400384 bytes
Driver: C:\WINDOWS\system\crlds3d.dll, 4.12.0001.2002 (English), 11/21/2002 08:07:10, 765952 bytes
Driver: C:\WINDOWS\System32\a3d.dll, 4.12.0001.2009 (English), 8/19/2003 12:36:16, 65536 bytes
Driver: C:\WINDOWS\System32\Audio3D.dll, 4.12.0001.2009 (English), 8/19/2003 12:36:16, 65536 bytes
Driver: C:\WINDOWS\System32\RTLCPAPI.dll, 1.00.0000.0002 (English), 2/9/2004 08:18:18, 155648 bytes

Name: SiS PCI to USB Enhanced Host Controller
Device ID: PCI\VEN_1039&DEV_7002&SUBSYS_70021039&REV_00\3&61AAA01&0&1B
Driver: C:\WINDOWS\system32\drivers\usbehci.sys, 5.01.2600.1106 (English), 3/31/2003 13:00:00, 19328 bytes
Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.1106 (English), 3/31/2003 13:00:00, 135552 bytes
Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.1106 (English), 3/31/2003 13:00:00, 51968 bytes
Driver: C:\WINDOWS\System32\hccoin.dll, 5.01.2600.1106 (English), 3/31/2003 13:00:00, 5120 bytes
Driver: C:\WINDOWS\System32\usbui.dll, 5.01.2600.0000 (English), 8/17/2001 23:36:34, 67072 bytes

Name: SiS 7001 PCI to USB Open Host Controller
Device ID: PCI\VEN_1039&DEV_7001&SUBSYS_70011695&REV_0F\3&61AAA01&0&19
Driver: C:\WINDOWS\system32\drivers\usbohci.sys, 5.01.2600.1106 (English), 3/31/2003 13:00:00, 15744 bytes
Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.1106 (English), 3/31/2003 13:00:00, 135552 bytes
Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.1106 (English), 3/31/2003 13:00:00, 51968 bytes
Driver: C:\WINDOWS\System32\usbui.dll, 5.01.2600.0000 (English), 8/17/2001 23:36:34, 67072 bytes

Name: SiS 7001 PCI to USB Open Host Controller
Device ID: PCI\VEN_1039&DEV_7001&SUBSYS_70011695&REV_0F\3&61AAA01&0&18
Driver: C:\WINDOWS\system32\drivers\usbohci.sys, 5.01.2600.1106 (English), 3/31/2003 13:00:00, 15744 bytes
Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.1106 (English), 3/31/2003 13:00:00, 135552 bytes
Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.1106 (English), 3/31/2003 13:00:00, 51968 bytes
Driver: C:\WINDOWS\System32\usbui.dll, 5.01.2600.0000 (English), 8/17/2001 23:36:34, 67072 bytes

Name: SiS 661FX_760_741_M661FX_M760_M741
Device ID: PCI\VEN_1039&DEV_6330&SUBSYS_63301695&REV_00\4&1AFFAA3D&0&0008
Driver: C:\WINDOWS\System32\DRIVERS\sisgrp.sys, 6.14.0010.3560 (English), 1/2/2004 05:20:40, 432000 bytes
Driver: C:\WINDOWS\System32\sisgrv.dll, 6.14.0010.3560 (English), 1/2/2004 05:27:52, 1126144 bytes
Driver: C:\WINDOWS\System32\sis660.bin, 1/2/2004 05:19:44, 49152 bytes
Driver: C:\WINDOWS\System32\sis741.bin, 11/26/2003 09:10:18, 65536 bytes
Driver: C:\WINDOWS\System32\sis760.bin, 11/26/2003 09:10:12, 65536 bytes
Driver: C:\WINDOWS\System32\sisgl.dll, 6.14.0010.3560 (English), 1/2/2004 06:04:50, 1861817 bytes
Driver: C:\WINDOWS\System32\instFunc.dll, 6.14.0010.3560 (English), 1/2/2004 05:10:46, 5632 bytes
Driver: C:\WINDOWS\System32\SiSParse.dll, 6.14.0010.3560 (Chinese), 1/2/2004 05:10:10, 258048 bytes
Driver: C:\WINDOWS\System32\SiSInst.dll, 6.14.0010.3560 (Chinese), 1/2/2004 05:10:38, 176128 bytes
Driver: C:\WINDOWS\System32\SiSBase.dll, 6.14.0010.3560 (Chinese), 1/2/2004 05:09:28, 49152 bytes
Driver: C:\WINDOWS\System32\DRIVERS\srvkp.sys, 6.14.0010.3560 (English), 1/2/2004 06:05:48, 11520 bytes

Name: SiS PCI IDE Controller
Device ID: PCI\VEN_1039&DEV_5513&SUBSYS_55131695&REV_00\3&61AAA01&0&15
Driver: C:\WINDOWS\System32\DRIVERS\pciide.sys, 5.01.2600.0000 (English), 3/31/2003 13:00:00, 3328 bytes
Driver: C:\WINDOWS\System32\DRIVERS\pciidex.sys, 5.01.2600.1106 (English), 3/31/2003 13:00:00, 23680 bytes
Driver: C:\WINDOWS\System32\DRIVERS\atapi.sys, 5.01.2600.1106 (English), 3/31/2003 13:00:00, 86912 bytes

Name: SiS 900-Based PCI Fast Ethernet Adapter
Device ID: PCI\VEN_1039&DEV_0900&SUBSYS_09001695&REV_90\3&61AAA01&0&20
Driver: C:\WINDOWS\System32\DRIVERS\sisnic.sys, 1.13.0002.0000 (English), 8/17/2001 13:12:46, 31232 bytes

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1039&DEV_0661&SUBSYS_00000000&REV_11\3&61AAA01&0&00
Driver: n/a

Name: SIS PCI to ISA bridge
Device ID: PCI\VEN_1039&DEV_0008&SUBSYS_00000000&REV_25\3&61AAA01&0&10
Driver: C:\WINDOWS\System32\DRIVERS\isapnp.sys, 5.01.2600.0000 (English), 3/31/2003 13:00:00, 35840 bytes

Name: SiS Accelerated Graphics Port
Device ID: PCI\VEN_1039&DEV_0003&SUBSYS_00000000&REV_00\3&61AAA01&0&08
Driver: C:\WINDOWS\System32\DRIVERS\SISAGPX.SYS, 7.02.0000.1170 (English), 7/18/2003 02:58:20, 36992 bytes
------------------------------

Castellon · Jul 18, 2004

In the dxdiag program on the sound tab there should be a slider for Sound acceleration, Your is currently set at full, adjust that down one notch at a time and see if it makes any difference.

ladybug · Jul 18, 2004

just put it to nine and it works fine thanks for the help

Castellon · Jul 18, 2004

Great!

Search

Sound problem

ladybug

Commander of the Ladybug army

Castellon

★Paradox Forum Manager★

ladybug

Commander of the Ladybug army

Castellon

★Paradox Forum Manager★

ladybug

Commander of the Ladybug army

Castellon

★Paradox Forum Manager★