START CRASH

[eduardogl]

Hi, I'm having trouble starting the game, I bought it yesterday and subscribed to the DLC pack, but when I open the game the start screen appears and immediately closes.
I have the hardware recommendations, and I bought it through Steam, I will attach DXDiag.

I've already tried disabling firewall, windows defender, checking file integrity, updating visual c++, deleting and downloading again, updating AMD and WIndows drive, and nothing works, I ran it as administrator and windows 8 compatibility mode and nothing!
Can someone help me?

 

[AndrewT]

Right click on eu4.exe , properties, compatibility. Tick "disable fullScreen optimisations" untick every other box in that dialog, Apply and exit.

Edit settings.txt to say:

refreshRate=60
fullScreen=yes
borderless=no

vsync=no

Then in the launcher Game Settings menu, select fullScreen display mode.


IF that doesn't help:
DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach here your Documents/Paradox Interactive/Europa Universalis IV/settings.txt and pdx_settings.txt .
From your Documents/Paradox Interactive/Europa Universalis IV/logs/ folder, attach here system.log , error.log , exceptions.log