Stellaris lowers system volume to 30% on Windows 10

[Hungamer181]

Every time I focus on the Stellaris window, my system volume is lowered to 30%, I haven't found anything about this on the internet, and I haven't found any settings that could affect it.
Edit: It also resets to 100% when unfocusing from the game.
I have a way to work around it, but it is both annoying and has to be each time I click the Stellaris window. This workaround is: open up the volume mixer on Win10, reset volume to 100%, and then click on the Stellaris window, it's easy to do, yes, but extremely tiresome and annoying to do every time.

I play stellaris in windowed fullscreen, and play on windows 10.

 

[AndrewT]

I think this only happens to you ... !

But has it always happened? or it was okay up to some point?

I assume HOI4, CK2 and EU4 do not see this issue?


DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach here your Documents/Paradox Interactive/Stellaris/settings.txt and pdx_settings.txt .
From your Documents/Paradox Interactive/Stellaris/logs/ folder, attach here system.log , error.log .

 

[Hungamer181]

Hey Andrew, Yeah this only happens with Stellaris, Here are the files:

 

[Hungamer181]

I think this only happens to you ... !

But has it always happened? or it was okay up to some point?

I assume HOI4, CK2 and EU4 do not see this issue?


DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach here your Documents/Paradox Interactive/Stellaris/settings.txt and pdx_settings.txt .
From your Documents/Paradox Interactive/Stellaris/logs/ folder, attach here system.log , error.log .

Ah, right, just a moment

 

[AndrewT]

Your default sound output is:

Description: Hangszórók (Realtek(R) Audio)
Driver Name: RTKVHD64.sys

If that's the one you are using for the game, try uninstalling that RTKVHD64.sys driver, then reboot. Windows will detect the hardware with no driver and offer to install one.

Sometimes that reinstall process can help with sound issues, and often the driver installed is a different version that does not have the same problem.

Good luck!

 

[Hungamer181]

Your default sound output is:

If that's the one you are using for the game, try uninstalling that RTKVHD64.sys driver, then reboot. Windows will detect the hardware with no driver and offer to install one.

Sometimes that reinstall process can help with sound issues, and often the driver installed is a different version that does not have the same problem.

Good luck!

Hey, Excuse the late reply, I've only had the chance to do this now.

It did not work sadly, the problem seems to persist after I uninstalled the driver from the Device Manager, and then restarted my PC, turning it off then on again

 

[AndrewT]

Did it reinstall that same RTKVHD64.sys driver ? If so , the same date/version or some other one?

 

[Hungamer181]

Did it reinstall that same RTKVHD64.sys driver ? If so , the same date/version or some other one?

Yeah, it has, checked it from DxDiag.EXE again, it's the same one as on the previous file I uploaded here.

 

[AndrewT]

That's a shame, I was hoping for a different version. The RealTEK site is a nightmare to navigate, last time I was there anyway, but you could try for a different version there.

Failing that, or if it does not help, try making a new Windows user. Log into Windows as that and see if you get the same problem.

Good luck!