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I have twice psoted this letter to support.se@panvision.com. Has the tech support ceased to work?

Dear Tech Support

Thank you for your part in making the lovely “Hearts of Iron” a workable game.

I have managed to get the 1.02 HoI version to work but not the 1.03 version. The one I tried with was HoI_1.03b_EU_ENG_Update.exe

"The error I get is that no program seems to start at all. Looking at the task manager, however, indicates that a program is running in the background, but it is not possible to get in. The only thing I can do ist to terminate the game.

I have a PII processor 333 MHz, a Western Digital 4.3 Gb hard disk, a Prographics AGP 4 (Mb) graphics card, four S/D Ram 32 Mb/100hz for a total of 128 Mb RAM and a Sound Blaster Pro sound card. I run the program on Win95. (Yeah, I know, that program makes Moamar Ghaddaffi mental state seem stable by comparison, but I am not complaining about lack of stability, I am complaining that the program does not run at all besides the game claims you can run it on Win 95.)"
 
Tried and failed

I tried your suggested solution twice. First just installing the HoI 1.03b over the old version. It failed in precisely the same way it had failed previously. I remove all HoI components and tried again. It failed again in precisely the same way.

I have never renewed my graphics card driver. I entered Prographics homepage under drivers and downloads without finding anything matching the description from my receipt: "Prographics, 3D, AGP 4 Mb".

:(
 
I do not even see that hey make video cards. Are you sure that they are the manufactors of your card?
 
What version of DirectX are you running?

(Castellon: ProGraphics AGP cards are quite old - i.e. >5 yrs but after some searching I found a couple 3rd party drivers for it but none of them is 100% compatible with DirectX 8.0 - let alone 8.1 or later - so my guess is that this is at issue)
 
Thanks for the tip MrT, I New it sounded familiar, but I was not sure if it was just a model produced by one of the major producers.
 
Do this:

Start-->Run-->dxdiag.exe

This will launch the DirectX diagnostic tool and will display all relevent info.
 
Try turning the sound off in the HOI config program.

This is from the Sys. Req. Thread

Windows 95: The game should run on windows 95 with DirectX ver8.0a, however it's recommended you set your music to OFF using the HOI Settings file. You can always play the mp3s with Winamp in the background anyway, so this shouldn't be too big a loss.
Click to expand...
 
Tried and failed

I have tried to install HoI 1.03b over the current installation. Installation went fine and I made sure music was off. The game wouldn't started. Exactly the same error as previously described. The game starts but I cannot enter it. I can olny see it in file manager.
 
Did you install to the default directory?
 
Is there any way you could shuffle some files around to make enough space on your C drive? I'm not convinced that it will solve the problem though.

Just going back to your DirectX installation again, could you please do the following:

1. Go to Start-->Run-->dxdiag.exe

2. There should be a tab near the bottom of the page that says "Save all Information". Click on this.

3. It will ask you where you want to save the file. Pick anywhere that's convenient (maybe your desktop temporarily). This will save the full dxdiag output as a text file (txt).

4. Use Notepad or Wordpad to open this text file and paste the information here please so Castellon and I can have a really detailed look at your resident drivers and associations. The problem might be visible there.

Don't worry that this will probably be a long post you put up. It's just that it will give us some very important info to look at that would otherwise take you a very long time to check and type out for us.

Also note that it might take us a little time to digest the info after you've posted it. Don't despair, though. If it's possible to run it on your system we'll figure out how. :)
 
Here you go

Here is the requested file

------------------
System Information
------------------
Time of this report: 4/5/2003, 15:11:46
Machine name: CMCWNIDY
Operating System: Microsoft Windows 95 (4.0, Build 1111) C
Language: Swedish (Regional Setting: Swedish)
System Manufacturer:
System Model:
BIOS:
Processor: Intel Celeron, MMX, ~333MHz
Memory: 128MB RAM
Page File: 0MB used, 1014MB available
DirectX Version: DirectX 8.0 (4.08.00.0400)
DX Setup Parameters: /PackageInstall
DxDiag Version: 4.08.00.0400

------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: The file s3_3.drv is uncertified, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs. You may be able to get a certified driver from the manufacturer of the hardware device.
Sound Tab 1: The file ES1868.VXD is uncertified, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs. You may be able to get a certified driver from the manufacturer of the hardware device.
Music Tab: No problems found.
Input Tab: No input devices detected.
No problems found.
Network Tab: The registry information for the DirectPlay application 'Populous: The Beginning' is missing or damaged. You should reinstall that application.
The registry information for the DirectPlay application 'Heroes of Might and Magic III' is missing or damaged. You should reinstall that application.

------------------
DirectX Components
------------------
ddraw.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 344064 bytes
ddraw16.dll: 4.07.00.0700 English Final Retail 9/9/1999 09:00:00 28496 bytes
ddrawex.dll: 4.87.00.0700 English Final Retail 9/9/1999 09:00:00 24336 bytes
ddraw.vxd: 4.07.00.0700 English Final Retail 9/9/1999 09:00:00 30469 bytes
ddhelp.exe: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 41984 bytes
dxapi.sys: 4.87.00.0700 English Final Retail 9/9/1999 09:00:00 2416 bytes
d3d8.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 1062400 bytes
d3dref8.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 236544 bytes
d3dim.dll: 4.07.00.0700 English Final Retail 9/9/1999 09:00:00 625936 bytes
d3dim700.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 872960 bytes
d3dref.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 140800 bytes
d3dramp.dll: 4.07.00.0700 English Final Retail 9/9/1999 09:00:00 590096 bytes
d3drgbf.dll: 4.02.00.1054 English Final Retail 7/1/1997 13:06:42 58880 bytes
d3drg16f.dll: 4.02.00.1054 English Final Retail 7/1/1997 13:07:56 72192 bytes
d3drm.dll: 4.06.02.0436 English Final Retail 1/8/1999 20:10:00 437008 bytes
d3dxof.dll: 4.06.02.0436 English Final Retail 1/8/1999 20:10:00 107792 bytes
d3dpmesh.dll: 4.06.02.0436 English Final Retail 1/8/1999 20:10:00 87312 bytes
dplayx.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 245760 bytes
dpmodemx.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 36864 bytes
dpwsockx.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 77824 bytes
dplaysvr.exe: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 45056 bytes
dpnsvr.exe: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 69632 bytes
dpnet.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 237568 bytes
dpnlobby.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 98304 bytes
dpnwsock.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 118784 bytes
dpnaddr.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 90112 bytes
dpnmodem.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 110592 bytes
dpvoice.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 282624 bytes
dpvsetup.exe: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 122880 bytes
dpvvox.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 184320 bytes
dpvacm.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 90112 bytes
dinput.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 176128 bytes
dinput8.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 204800 bytes
dinput.vxd: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 10874 bytes
dimap.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 102400 bytes
diactfrm.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 307200 bytes
vjoyd.vxd: 4.05.00.0155 English Final Retail 7/29/1998 20:00:06 30320 bytes
msanalog.vxd: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 12224 bytes
joyhid.vxd: 4.88.00.0400 English Final Retail 11/7/2000 15:16:46 13055 bytes
joy.cpl: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 155648 bytes
gcdef.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 249856 bytes
gchand.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 6144 bytes
gameenum.sys: 4.07.00.0700 English Final Retail 9/9/1999 09:00:00 10512 bytes
dsound.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 455680 bytes
dsound3d.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 1339392 bytes
dsound.vxd: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 48171 bytes
dswave.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 15360 bytes
dsdmo.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 176128 bytes
dsdmoprp.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 66560 bytes
dmusic.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 94208 bytes
dmusic16.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 11008 bytes
dmusic32.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 28672 bytes
dmband.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 25600 bytes
dmcompos.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 59392 bytes
dmime.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 168960 bytes
dmloader.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 30720 bytes
dmstyle.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 110080 bytes
dmsynth.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 130048 bytes
dmscript.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 78336 bytes
dx7vb.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 600576 bytes
dx8vb.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 1069056 bytes
amstream.dll: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 63488 bytes
devenum.dll: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 52224 bytes
dxmasf.dll: 6.04.07.1112 English Final Retail 11/12/1999 17:30:56 498448 bytes
mciqtz.drv: 4.00.96.0729 English Final Retail 11/7/2000 15:16:46 11776 bytes
mciqtz32.dll: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 33792 bytes
mpg2splt.ax: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 141312 bytes
qcap.dll: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 167936 bytes
qdv.dll: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 229888 bytes
qdvd.dll: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 344064 bytes
quartz.dll: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 956416 bytes
quartz.vxd: 4.00.96.0729 Swedish Final Retail 10/17/1996 01:00:00 5676 bytes
strmdll.dll: 4.01.00.3857 English Final Retail 11/12/1999 16:26:36 252736 bytes
vidx16.dll: 0.00.00.0000 English Final Retail 11/7/2000 15:16:46 10240 bytes
iac25_32.ax: 2.00.05.0050 English Final Retail 7/23/1998 13:10:48 198656 bytes
ir41_32.ax: 4.11.16.0086 Swedish Final Retail 8/24/1996 11:11:00 789504 bytes
ir41_qc.dll: 0.00.00.0000 English Final Retail 7/23/1998 13:10:48 120320 bytes
ir41_qcx.dll: 0.00.00.0000 English Final Retail 7/23/1998 13:10:48 338432 bytes
ir50_32.dll: 5.2562.15.0054 English Final Retail 3/4/1999 12:54:18 755200 bytes
ir50_qc.dll: 5.00.63.0038 English Final Retail 7/23/1998 13:10:48 198144 bytes
ir50_qcx.dll: 5.00.64.0038 English Final Retail 7/23/1998 13:10:48 181760 bytes
ivfsrc.ax: 5.03.02.0038 English Final Retail 7/23/1998 13:10:48 139264 bytes
mswebdvd.dll: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 245248 bytes
mpg2splt.ax: 6.03.01.0400 English Final Retail 11/7/2000 15:16:46 141312 bytes

-----------------------------------------------
Backed-up drivers in C:\WINDOWS\SYSTEM\DXBackup
-----------------------------------------------
C:\WINDOWS\SYSTEM\DXBackup\Display:
MSDISP.INF: Final Retail Date: 8/24/1996 11:11:00 Size: 55114 bytes
k2v_dig.ini: Final Retail Date: 8/24/1996 11:11:00 Size: 38080 bytes
k2v_swc.ini: Final Retail Date: 8/24/1996 11:11:00 Size: 37734 bytes
k2v_hwc.ini: Final Retail Date: 8/24/1996 11:11:00 Size: 38401 bytes
s3mm.dll: 4.03.00.2030 English Final Retail Date: 8/24/1996 11:11:00 Size: 14336 bytes
s3mm.vxd: 4.03.00.2030 English Beta Retail Date: 8/24/1996 11:11:00 Size: 23847 bytes
s3mm.drv: 4.03.00.2030 English Final Retail Date: 8/24/1996 11:11:00 Size: 76704 bytes

---------------
Display Devices
---------------
Card name: S3 Inc. ViRGE/DX/GX PCI
Manufacturer: S3
Chip type: ViRGE/DX/GX Rev B
DAC type: Internal
Device ID: Enum\PCI\VEN_5333&DEV_8A01\BUS_00&DEV_0B&FUNC_00
Display Memory: 4.0 MB
Current Mode: 800 x 600 (16 bit)(default refresh rate)
Monitor: Plug och Play-bildskärm
Monitor Max Res: 1600,1200
Driver Name: s3_3.drv
Driver Version: 4.05.00.2110 (English)
DDI Version: 5
Driver Attributes: Beta Retail
Driver Date/Size: 8/22/1997 16:31:34, 124768 bytes
Driver Certified: No
WHQL Date Stamp: None
VDD: *vdd,*vflatd
Mini VDD: s3vdd2.vxd
Mini VDD Date: , 0 bytes
Device Identifier: {D7B70EE0-4340-11CF-8E6B-0020AAC2C935}
Vendor ID: 0x0000
Device ID: 0x0000
SubSys ID: 0x00000000
Revision ID: 0x0000
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Not Available
DDraw Test Result:
D3D Test Result:
AGP Test Result:

-------------
Sound Devices
-------------
Description: ES1868 Direct Sound Driver
Device ID: ISAPNP\ESS1868_DEV0001\FFFFFFFF
Manufacturer ID: 46
Product ID: 34
Type: VXD
Driver Name: ES1868.VXD
Driver Version: 4.03.00.0035 (English)
Driver Attributes: Beta Retail
Driver Certified: No
Date and Size: 9/26/1998 13:57:10, 31396 bytes
Other Files: es1868.vxd
Driver Provider:
HW Accel Level: Full
Registry: OK
Sound Test Result:

-----------
DirectMusic
-----------
DLS Path: C:\WINDOWS\system\gm16.dls
Version: 1.00.16.0002
Ports:
Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
MIDI Mapper, Hardware (Not Kernel Mode), Output, No DLS, Internal
ESS MPU-401, Hardware (Not Kernel Mode), Output, No DLS, External
ESS ESFM Synthesis (220), Hardware (Not Kernel Mode), Output, No DLS, Internal
ESS MPU-401, Hardware (Not Kernel Mode), Input, No DLS, External
Registry: OK
Music Test Result:

-------------
Input Devices
-------------
Poll w/ Interrupt: Yes
Registry: OK

-------------
Input Drivers
-------------
Registry Key: msjstick.drv<0007>
Active: Yes
DeviceID: ISAPNP\ESS1868_DEV0002\FFFFFFFF
Matching DevID:
16-bit Driver: msjstick.drv
32-bit Driver: vjoyd.vxd


----------------------------
DirectPlay Service Providers
----------------------------
Serial Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (4.08.00.0400)
Modem Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (4.08.00.0400)
Internet TCP/IP Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (4.08.00.0400)
IPX Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (4.08.00.0400)
DirectPlay8 IPX Service Provider - Registry: OK, File: dpnwsock.dll (4.08.00.0400)
DirectPlay8 TCP/IP Service Provider - Registry: OK, File: dpnwsock.dll (4.08.00.0400)
DirectPlay8 Modem Service Provider - Registry: OK, File: dpnmodem.dll (4.08.00.0400)
DirectPlay8 Serial Service Provider - Registry: OK, File: dpnmodem.dll (4.08.00.0400)
DirectPlay Test Result:

-------------------------
DirectPlay Lobbyable Apps
-------------------------
Populous: The Beginning (DX7) - Registry: Error, ExeFile: ()
Heroes of Might and Magic III (DX7) - Registry: Error, ExeFile: ()
Peoples General (DX7) - Registry: OK, ExeFile: peoples.exe (<fil saknas>)
East Front (DX7) - Registry: OK, ExeFile: ef.exe (<fil saknas>)
Populous: The Beginning UW (DX7) - Registry: OK, ExeFile: popTbUW.exe (<fil saknas>)
Age Of Wonders (DX7) - Registry: OK, ExeFile: aow.exe (<fil saknas>)

------------------------------------
Inactive Display Entries in Registry
------------------------------------
Card name: S3
Driver: s3.drv
Card name: S3
Driver: s3.drv
Card name: S3
Driver: s3.drv

----------------------------------
Inactive Sound Entries in Registry
----------------------------------
Card name: U.S. Robotics Sportster Voice Serial Wave Device
Driver: serwvdrv.drv
Card name: U.S. Robotics Sportster Voice Serial Wave Device
Driver: serwvdrv.drv
 
Ah! your video card is actually an S3 Virge, Now that one is a well known card. I will see if I can find a better driver for you, however it is very old so I doubt it.
 
I also note that it looks like you've got a joystick attached and running. Removing it might help.

Also try reducing or turning off the harware sound acceleration since your older system may not eb able to handle the load.

Edit: you also have a number of invalid registry entries so you might want to run a registry cleaning utility to get rid of those (although I doubt that's at fault).
 
No knowledge of such things

I have no idea what a sound accelarator hardware is. I have no idea where I can find a register cleanup utility. I do get register messages when I start the program which is quite annoying but have failed to find out how to get rid of them.
 
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