Confirmed Stuck on 'Opponents are moving'

[Hl0k]

Required​

Summary​

Stuck on 'Opponents are moving'

Description​

The problems are the same: Reliably gets stuck on 'Opponents are moving' after ending turn, even after winding back several turns and performing the same steps. It doesn't allow me and other people to play calmly, I'm afraid to even start a new game, because it can happen on a new map, and everything will be in vain, so I'm waiting for a patch, but there is still no patch.

Steps to reproduce​

Using the attached save file, just end turn.

Platform​

Steam

Game Version​

v1.002.004.78464

Optional​

Affected Feature​

• AI

Attachments​

View attachment SAVE.7z

 

[SgtBalanced]

I just want to add that this bug should be moved to high-priority. My friend group is becoming reluctant to play with me because this bug has happened during our multiplayer games four times in a row. It is extremely demoralizing, and I hope this bug is a top priority right now.

 

[Ghargan]

There's a "workaround", sort of, that actually worked for me. It seems that the AI gets stuck when it has to start a combat next to your troops (and you are not in a war), I just moved my stack further away - turn went through normally.
No idea if that's the only reason, but it helped.

 

[Surhellia]

Hello!

In order to assist you with your issue, we would require some game logs from your side. It would be greatly appreciated if you could share these logs with me.

If you are unsure about how to locate the game logs, please refer to the instructions provided below:

Game logs: \Documents\Paradox Interactive\Age of Wonders 4\Logs
Launcher Logs: %localAppData%\Paradox Interactive\launcher-v2\logs

I trust this information is useful, and we look forward to receiving your game logs.

Thank you!

 

[Triumph Jordi]

Hi Hl0k, thanks for reaching out. It appears that the AI behavior that was causing the hang no longer occurs when loading your save on our upcoming Update. So it appears to be fixed.

I just want to add that this bug should be moved to high-priority. My friend group is becoming reluctant to play with me because this bug has happened during our multiplayer games four times in a row. It is extremely demoralizing, and I hope this bug is a top priority right now.

Let me explain the "Opponents are Moving" Bug a bit. This is not a single bug with a singular solution. When the AI runs into behavior that it can't resolve it tends to loop or hang, as a player you only see "Opponents are Moving" which is where the name comes from. There's tons of reasons why the AI might enter such a state which need to be resolved on their own.

We can fix what gets reported but these will keep appearing throughout development.

 

[Fitzi...]

Hi Hl0k, thanks for reaching out. It appears that the AI behavior that was causing the hang no longer occurs when loading your save on our upcoming Update. So it appears to be fixed.

Let me explain the "Opponents are Moving" Bug a bit. This is not a single bug with a singular solution. When the AI runs into behavior that it can't resolve it tends to loop or hang, as a player you only see "Opponents are Moving" which is where the name comes from. There's tons of reasons why the AI might enter such a state which need to be resolved on their own.

We can fix what gets reported but these will keep appearing throughout development.

Could you perhaps put a timer on the AI that if they can't complete their orders/movements in a specific timeframe they would cancel it instead of putting them in an infinite loop?

 

[SeanEnjoysBacon]

It's 2025. This has not been fixed. Post-giants update and on a game prior to this, still experiencing this issue. Completely crashes/ruins games. Luckily I was only 12 turns into this campaign.

 

[Triumph Jordi]

It's 2025. This has not been fixed. Post-giants update and on a game prior to this, still experiencing this issue. Completely crashes/ruins games. Luckily I was only 12 turns into this campaign.

As explained before, this is not a issue that has a singular fix. This issue will always exist in some manner as it's simply the result of all of the AI actions taken during the game. If you have these issues always report them here on the forums with your save and we will take a look. The vast majority of these we can fix and have apply retroactively so your sessions will be able to continue.

 

[Dreepa]

As explained before, this is not a issue that has a singular fix. This issue will always exist in some manner as it's simply the result of all of the AI actions taken during the game. If you have these issues always report them here on the forums with your save and we will take a look. The vast majority of these we can fix and have apply retroactively so your sessions will be able to continue.

Can't you write a wrapper for the parts that can hang, and give it timeouts so that at least you have a fallback error handling that may make the AI not act yet at least the game turn continues?

 

[redbox13]

Hello!

In order to assist you with your issue, we would require some game logs from your side. It would be greatly appreciated if you could share these logs with me.

If you are unsure about how to locate the game logs, please refer to the instructions provided below:

Game logs: \Documents\Paradox Interactive\Age of Wonders 4\Logs
Launcher Logs: %localAppData%\Paradox Interactive\launcher-v2\logs

I trust this information is useful, and we look forward to receiving your game logs.

Thank you!

This is BS. This issue is very prevalent. You have been sent innumerable gamelogs. People should not have to send a gamelog, to fix something that you guys have been aware of for almost 2 years.

 

[redbox13]

We can fix what gets reported but these will keep appearing throughout development.

This is also BS, the game is not "in development" it is in full release. This issue should have been fixed long ago.

 

[redbox13]

As explained before, this is not a issue that has a singular fix. This issue will always exist in some manner as it's simply the result of all of the AI actions taken during the game. If you have these issues always report them here on the forums with your save and we will take a look. The vast majority of these we can fix and have apply retroactively so your sessions will be able to continue.

This is a BS answer. This happens on every single game I start. It is unreasonable of you to expect people to pause their game to send you a crash report, to continue playing the game we just spent potentially upwards of $100 each.

Fix the issue.

 

[Triumph Jordi]

This is a BS answer. This happens on every single game I start. It is unreasonable of you to expect people to pause their game to send you a crash report, to continue playing the game we just spent potentially upwards of $100 each.

Fix the issue.

Please do not Spam in random threads and watch your tone. It is understandable that you are frustrated but none of this is going to bring you to a solution.

 

[redbox13]

Please do not Spam in random threads and watch your tone. It is understandable that you are frustrated but none of this is going to bring you to a solution.

I apologize for my tone. But when someone basically steals $100 from me, I get a bit upset.

 

[Triumph Jordi]

I apologize for my tone. But when someone basically steals $100 from me, I get a bit upset.

It is fine to be upset, and while you may feel like your money has been stolen that is also not the case. You have a crash, not a hang as this report is about, that can occur from a variety of things. This is a game that is in active development, we released our newest DLC earlier this month so it's natural that some issues may exist that we're still tackling.

Now if you want I can try to retrieve your information, but my ability to do so depends on the platform. Are you on PC or on Console? If you are on PC could you provide us with the Crash Report Name? If you are not on PC can you tell us what kind of Realm you were playing? And what were the immediate actions that took place before the crash?