Surviving Mars - Black bars on top of text

[davidwlo]

Description
Black bars on top of text


Windows


Steam

What is your game version?
1010784

What DLC do you have installed?
Green Planet

Please explain your issue is in as much detail as possible.
Random black bars appear where text should be showing. It shows up in different areas.

Can you replicate the issue?
Yes


File(s) attached

 

[AndrewT]

Never seen that before! How odd.

Has it always been like this for you? Or it was okay up to some point?

If you run a Steam Verify operation against the game, does it find anything to fix?


Please attach here the latest (ONLY!) game log file, from here:
C:\Users\{Username}\AppData\Roaming\Surviving Mars\logs\
To see the AppData folder you'll need to enable View Hidden Items in File Explorer.

Plus, DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

 

[ChoGGi_2]

Are you running the game at 3456x1932?

 

[davidwlo]

Are you running the game at 3456x1932?

Yes. I tried lower resolution but the black bars are still there.

 

[davidwlo]

Never seen that before! How odd.

Has it always been like this for you? Or it was okay up to some point?

If you run a Steam Verify operation against the game, does it find anything to fix?


Please attach here the latest (ONLY!) game log file, from here:
C:\Users\{Username}\AppData\Roaming\Surviving Mars\logs\
To see the AppData folder you'll need to enable View Hidden Items in File Explorer.

Plus, DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

I just purchased the game a couple of days ago so it has always been like this.

Steam verify didn't find anything wrong.

 

[ChoGGi_2]

How's it look with a 16x9 resolution?

Though I'm pretty sure that setup (mac running windows under parallels) isn't supported.

Edit: I thought we were talking about the black bar at the top I'd make sure your video drivers are up to date or run it under mac (there is a native client).

 

[AndrewT]

Though I'm pretty sure that setup (mac running windows under parallels) isn't supported.

That's exactly correct. The video card emulation under Parallels does not meet the game's minimum requirements.

I just purchased the game a couple of days ago so it has always been like this.

Can we ask why you are running it in Parallels rather than natively on the Mac?

 

[davidwlo]

That's exactly correct. The video card emulation under Parallels does not meet the game's minimum requirements.


Can we ask why you are running it in Parallels rather than natively on the Mac?

I had Steam installed in Windows already. I have now installed Steam on the Mac OS and the game works fine on the Mac side. Thanks.