Surviving Mars - Game crash on startup

[Maestro88]

Description
Game crash on startup


Windows


Steam

What is your game version?
Don't know because I can't launch the game...Latest update? (auto-updated by Steam)

What DLC do you have installed?
Space Race, Green Planet, Below and Beyond, Project Laika

Please explain your issue is in as much detail as possible.
Every time I launch the game, it loads, and when I click on anything it crashes to desktop. I have uninstalled and reinstalled several times in an attempt to purge all SM data from my computer but it doesn't seem to work.

I was able to disable or uninstall most mods I had previous to this issue (there are a few that won't allow me to remove completely), but it doesn't seem to make any difference. There is another issue I'm still experiencing that previously didn't crash the game. Whenever I start up, I get an error message that the medical sanitarium mod no longer works even though I haven't had that mod installed since before terraforming was part of the game.

Overall, I cannot seem to figure out how to make the game work anymore. Any help would be appreciated as I really love this game and miss playing it. Thank you.

Can you replicate the issue?
Yes, launch the game, let it load up, and click on anything.


File(s) attached

 

[AndrewT]

What I'd suggest is a full clean reinstall of the game:

- move any valued save games elsewhere; they are under
C:\Users\{UserName}\AppData\Roaming\Surviving Mars\{large number}\
- "uninstall" in Steam-Surviving Mars
- unsubscribe from ALL mods in the Steam Workshop for this game
- manually delete both the Steam/SteamApps/common/Surviving Mars AND C:\Users\{Username}\AppData\Roaming\Surviving Mars\ folders
- re-install game in Steam, run a Steam Verify when done.
- add MarsSteam.exe to the exceptions list/whitelist of your antivirus app
- start the game with no mods active and test

In particular you need to make sure there are no files or folders left under either the Steam SM or AppData SM locations, before installing again.

 

[Maestro88]

It looks like that worked. Thank you very much for your help!

 

[LastOneTurtle]

The same thing happens on console but it's not related to mods, the game either crashes on launch, loading save, new game or trying to launch the tutorial, then after 20 attempts the game finally works but is bugged out to high heaven with unlimited resources, events not working, pops doing nothing but going rogue, buildings unable to be built or repaired and DLC content not registered. This is just some of the issues as there is just to much to mention, is there a fix for that on console as I would be very pleased if there is and extremely thankful for some help.