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Gilmund

Major
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Aug 14, 2017
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Description
Savegame constantly freezing at the same time


Windows


Steam

What is your game version?
227 923

Please explain your issue is in as much detail as possible.
My savegame is constantly freezing the game at the exact same time,, the music is still runing but i canno't click anything anymore and the whole game has freezed, i'm just able to move the screen with my mouse.
I can't do anything else except kill the game using the windows task manager. Though the task manager is telling me the game is still responding.

I've seen a lot of people having this particular issue on these bug reports but noone seems to have found a solution yet.

I have no crash.dmp to give cause the game is not crashing, but what i can give is my savegame. I've tried to make a new save but it doesn't change anything.

From my log :
*** hardware info
CPU Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz
CPU count 8
Phys. Memory 8101 MBytes
Memory In Use 22%
Disk Free 42371 MBytes

*** OS info
OS: Windows 10
Version: 10.0.16299

*** Debug::Init()


Render time 0:00:00:015
Steam initialized for user 'Gilmund' AppId 464920
Language: French
Render time 0:00:00:125
Voice Language: English
Render time 0:00:00:375

*** RenderDevice::Init: started...

Render time 0:00:00:890
*** Texture headers: 7263 loaded, 0 newer, 4 ms

Render time 0:00:01:031
*** graphics info
Render time 0:00:01:047
GPU NVIDIA GeForce GTX 970M (Feature Level: 11.0)
API d3d11
GPU Driver Version N/A
GPU Driver Package Version N/A
Render time 0:00:01:218
Platform: {
desktop = true,
developer = false,
editor = true,
goldmaster = true,
pc = true,
pops = true,
steam = true,
}

Render time 0:00:01:593
Enumming all 2 sound devices
Found a sound device 'Haut-parleurs (Realtek High Definition Audio)' (ID: {0.0.0.00000000}.{20a3f110-94ad-463b-99f4-cbbf7f1a10fb}), format: 0000fffe, channels: 8, sample rate: 48000, bits: 32, role: 0000000f
Found a sound device 'Haut-parleurs (XSplit Stream Audio Renderer)' (ID: {0.0.0.00000000}.{8afae83f-ebad-448d-a0e3-f210e6e28115}), format: 0000fffe, channels: 2, sample rate: 44100, bits: 16, role: 00000000
*** Sound device 'Haut-parleurs (Realtek High Definition Audio)' (ID: {0.0.0.00000000}.{20a3f110-94ad-463b-99f4-cbbf7f1a10fb}), format: 0000fffe, channels: 8, sample rate: 48000, bits: 32

Can you replicate the issue?
I havn't figured what's causing the freeze, i'm around 41.50-42min gametime - mid Sol 181 according to my save. It's like my savegame just instantly freezes at the exact same time regarding what i'm doing or not. Difficult to say if something is causing it cause i've around 1470 pop with about 20 domes.

I hope you'll be able to help cause it's game killer. Especially cause it happens randomly to many people
I was late game just finally building my first mega dome, sad :(

Attachments
 

Attachments

  • Mission martienne internationale Sol 181 (4).savegame.sav
    37,5 MB · Views: 8
Upvote 0
Got the freeze once more in a different game, was happening when i clicked to unload a shuttle cause the game kept telling me it was not empty.
It's possible it is related somehow to orders to unload shuttles.
But i was barely at sol 30 this time. except having two shuttles being unload on the two games everything has changed from one game to another.
 
I suspect this game may be caused by rounding issues. Possibly related to the India reduced build cost bonus, or some other reduced research cost bonus from research.

On my two games i got the fuel reduction already researched but it didn't caused problems afaik, i mean i have even seen a shuttle having more than the fuel load (I was at 55/60 when the research thicked and i could launch my shuttle with no prob with 55/40 after reduction).
Didn't start with India myself, the one i spoke in this post has been started with international, the second one with the exact same issue as you has been started with Europe.
 
I'm adding the lines i found in my dxdiag file :

Symbole d’analyse :
Nouvelle recherche de la solution : 0
ID de rapport : d7e2500e-2dcb-416e-badc-3a4dcb2b933d
Statut du rapport : 4
Récipient avec hachage :
+++ WER3 +++:
Récipient d’erreurs 1761276364138237453, type 5
Nom d’événement : AppHangB1
Réponse : Non disponible
ID de CAB : 0

Signature du problème :
P1 : MarsSteam.exe
P2 : 1.0.0.0
P3 : 5aa6b729
P4 : bd47
P5 : 67262464
P6 :
P7 :
P8 :
P9 :
P10 :
----------------

Symbole d’analyse :
Nouvelle recherche de la solution : 0
ID de rapport : 32b9d90b-dab8-4d83-aec7-0c94c2f57efe
Statut du rapport : 268435456
Récipient avec hachage : 62ed152c7d53ceb058714f8583c04e0d
+++ WER4 +++:
Récipient d’erreurs , type 0
Nom d’événement : AppHangB1
Réponse : Non disponible
ID de CAB : 0

Signature du problème :
P1 : MarsSteam.exe
P2 : 1.0.0.0
P3 : 5aa6b729
P4 : bd47
P5 : 67262464
P6 :
P7 :
P8 :
P9 :
P10 :

------
Symbole d’analyse :
Nouvelle recherche de la solution : 0
ID de rapport : 32b9d90b-dab8-4d83-aec7-0c94c2f57efe
Statut du rapport : 4
Récipient avec hachage :
+++ WER5 +++:
Récipient d’erreurs 1986960013499400852, type 5
Nom d’événement : AppHangB1
Réponse : Non disponible
ID de CAB : 0

Signature du problème :
P1 : MarsSteam.exe
P2 : 1.0.0.0
P3 : 5aa6b729
P4 : 1a40
P5 : 67262464
P6 :
P7 :
P8 :
P9 :
P10 :

-----------------------

Symbole d’analyse :
Nouvelle recherche de la solution : 0
ID de rapport : 269f98c2-9329-40de-9166-d59cc0ae2b95
Statut du rapport : 268435456
Récipient avec hachage : b3215097f23d2cf4cb93199adb898294
+++ WER6 +++:
Récipient d’erreurs , type 0
Nom d’événement : AppHangB1
Réponse : Non disponible
ID de CAB : 0

Signature du problème :
P1 : MarsSteam.exe
P2 : 1.0.0.0
P3 : 5aa6b729
P4 : 1a40
P5 : 67262464
P6 :
P7 :
P8 :
P9 :
P10 :

------------

Symbole d’analyse :
Nouvelle recherche de la solution : 0
ID de rapport : 269f98c2-9329-40de-9166-d59cc0ae2b95
Statut du rapport : 4
Récipient avec hachage :
+++ WER7 +++:
Récipient d’erreurs 1986960013499400852, type 5
Nom d’événement : AppHangB1
Réponse : Non disponible
ID de CAB : 0

Signature du problème :
P1 : MarsSteam.exe
P2 : 1.0.0.0
P3 : 5aa6b729
P4 : 1a40
P5 : 67262464
P6 :
P7 :
P8 :
P9 :
P10 :

--------

Symbole d’analyse :
Nouvelle recherche de la solution : 0
ID de rapport : af5eec0c-f6a0-4ca1-a4af-d8c188a77788
Statut du rapport : 268435456
Récipient avec hachage : b3215097f23d2cf4cb93199adb898294
+++ WER8 +++:
Récipient d’erreurs , type 0
Nom d’événement : AppHangB1
Réponse : Non disponible
ID de CAB : 0

Signature du problème :
P1 : MarsSteam.exe
P2 : 1.0.0.0
P3 : 5aa6b729
P4 : 1a40
P5 : 67262464
P6 :
P7 :
P8 :
P9 :
P10 :

---------

Symbole d’analyse :
Nouvelle recherche de la solution : 0
ID de rapport : af5eec0c-f6a0-4ca1-a4af-d8c188a77788
Statut du rapport : 4
Récipient avec hachage :
+++ WER9 +++:
Récipient d’erreurs 1980734675312853310, type 5
Nom d’événement : AppHangB1
Réponse : Non disponible
ID de CAB : 0

Signature du problème :
P1 : MarsSteam.exe
P2 : 1.0.0.0
P3 : 5aa6b729
P4 : 761c
P5 : 67262464
P6 :
P7 :
P8 :
P9 :
P10 :
 
You get them all :). So far I'm only affected by the relocated colonist problem (if thats really the root cause).

Problem persists even after the last update today to version 228.003.

I just had it once with the relocated colonist and fortunately it was not game breaking cause i could continue this savegame.

I still have issues regardings shuttles not being emptied (i'm launching them despite the message now). I guess the "rounding" issue may be accurate and is somehow related to some of these freezes.
 
Same issue here. I reported already via Ticket System but at the moment i have no clue why this could happen.
The Log File always show something like "invalid parameter passed" to d3d - so i changed the detail levels but with no success.

Amazing part of this is: first encountered that bug at sol63 and after a couple of tries i passed that sol day. now i'm at 72 but the game starts "freezing" frequently. Maybe because of manually "resetting" home and work location of my colonists... but the "auto-system" is pain in the a...

hope they fix that.
 
With the auto-system its not possible to optimize the colony (as far as I know) because the auto-system does not work across mutliple couples (Or did anyone archived this in auto-mode?).

This evening I try the auto savegame I have and see how far I can get it. But I wish I could start optimizing production/colonist living etc. pp :).
 
With the auto-system its not possible to optimize the colony (as far as I know) because the auto-system does not work across mutliple couples (Or did anyone archived this in auto-mode?).

This evening I try the auto savegame I have and see how far I can get it. But I wish I could start optimizing production/colonist living etc. pp :).

What i'm doing at the beginning is going around the auto system. I'm just opening the building slots to fill with people i want so they don't change professions as all the slots are filled within the dome. At least you relocate only once and they stay in place.
 
I've run some more tests with the first savegame constantly freezing leading to this bug report and i've precisely identified what's causing it. It happens when i try to unload my shuttle coming from earth with my rover. When it's about to turn 0 and be totally emptied, the whole game freezes.
So the two problems identified causing freezes are
1) unloading shuttles
2) relocate colonists
 
i cannot say why my game stucked - today i played nearly 5 hours continously without getting "freezed". I relocated colonists and also received a couple of colonists from earth. No freeze.

I also realized that the colonists will only "shift" their workspace / habitat at daytime. E.g. if i setup a new factory it takes until the next "workshift" until colonists go to work. You can add them before manually, but the auto-system will only do that at shift-start. I observed that colonists will travel from one dome to another and settle into a habitat without action. So - it seems that the system is working across multiple domes.
The allocation of colonists is still unclear for me. (but thats off topic).

At the moment i cannot complain about stability - but i don't know what i did (or not did) to solve it. The only change i made is, that i save the game every sol start manually... maybe that "prevents" the error??
 
At the moment i cannot complain about stability - but i don't know what i did (or not did) to solve it. The only change i made is, that i save the game every sol start manually... maybe that "prevents" the error??

I had less errors in my last game saving extra often. But i canno't really prevent it neither. I just can say what's causing it. And i'm sure about the rocket and ressources like i'm sure it happened once relocating colonists. In the first case cause i can reproduct the freeze, in the second case cause it freezed due to my relocating order.