Surviving Mars - the game opens and closes right away

[Lucasrossi2804]

Description
the game opens and closes right away


Windows


Paradox Launcher

What is your game version?
Surviving Mars: Deluxe Upgrade

What DLC do you have installed?
(DID NOT ANSWER QUESTION)

Please explain your issue is in as much detail as possible.
every time I open the game a white screen appears for about 10 seconds and it closes right away

Can you replicate the issue?


Attachments
File(s) attached

 

[AndrewT]

Has this game ever worked for you? Or never yet?

Please attach here the latest (ONLY!) game log file, from here:
C:\Users\{Username}\AppData\Roaming\Surviving Mars\logs\
To see the AppData folder you'll need to enable View Hidden Items in File Explorer.

Plus, DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

 

[Lucasrossi2804]

Este jogo já funcionou para você? Ou ainda não?

Anexe aqui o arquivo de log do jogo mais recente (SOMENTE!), A partir daqui:
C: \ Users \ {Username} \ AppData \ Roaming \ Surviving Mars \ logs \
Para ver a pasta AppData, você precisará habilitar Exibir itens ocultos no File Explorer.

Além disso, DXDIAG é um programa que você executa na caixa de pesquisa do Windows na barra de tarefas. Depois de executado, ele abrirá uma janela e começará a coletar informações com uma barra de progresso no canto inferior esquerdo. Quando terminar, clique no botão 'salvar todas as informações' e salve-o em um arquivo e anexe esse arquivo aqui.

É a primeira vez que jogo este jogo, mas tenho outros mais pesados do que este e normalizado

 

[AndrewT]

English only in these forums please!

I'm afraid your Intel(R) HD Graphics 3000 video system is not supported hardware for this game, the minimum requirement is the HD Graphics 4600. Unless you have access to a machine with supported hardware, please seek a refund from where you bought th egame.

Sorry about that!