The game chrashes with a blue screen

[jublitu22]

Information​

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Summary​

The game chrashes with a blue screen

Steps to reproduce​

Launch the game

Expected Result​

The game should load into the main menu

Actual Result​

The game crashes

Game Version​

Newest (cannot launch to check)

What mods do you have installed?​

None

Affected Feature​

• Gameplay

Platform​

• Steam

Additional Information​

Additional Information​

The game will not launch at all, regardless of whether mods are enabled or disabled. I have tried to uninstall it and reinstall it, but it did nothing.

Save Game​

Other Attachments​

 

[AndrewT]

First, let's eliminate mods, as until they are updated by their authors they can cause problems after any new game patch. Please add --disableModding to the game's Steam launch options. Then start a new test city - do you still get these crashes then?





If so, please try this: Rename the "Cities Skylines II" folder in your C:\Users\[user name]\AppData\LocalLow\Colossal Order (to whatever you want) and then start the game. To see the AppData folder you'll need to enable View Hidden Items in File Explorer.





The game will create a new clean CS2 folder and if that works it means that something in your original folder is corrupt and preventing the game from starting. Do NOT delete your original folder though as your saves are stored there and if you want to keep playing you'll need to move them over to the new fresh folder!





Let us know if that helps you. Good luck!

 

[JeremyJohn]

Hi, I did what you instruced, still doesn't work. Blue screen comes again.

 

[jublitu22]

First, let's eliminate mods, as until they are updated by their authors they can cause problems after any new game patch. Please add --disableModding to the game's Steam launch options. Then start a new test city - do you still get these crashes then?





If so, please try this: Rename the "Cities Skylines II" folder in your C:\Users\[user name]\AppData\LocalLow\Colossal Order (to whatever you want) and then start the game. To see the AppData folder you'll need to enable View Hidden Items in File Explorer.





The game will create a new clean CS2 folder and if that works it means that something in your original folder is corrupt and preventing the game from starting. Do NOT delete your original folder though as your saves are stored there and if you want to keep playing you'll need to move them over to the new fresh folder!





Let us know if that helps you. Good luck!

Hey there! I have tried all of the steps you provided multiple times with the same result.

 

[AndrewT]

Can you please provide the player.log
Located in \AppData\LocalLow\Colossal Order\Cities Skylines II (To see the AppData folder you’ll need to enable View Hidden Items in File Explorer)

 

[jublitu22]

Can you please provide the player.log
Located in \AppData\LocalLow\Colossal Order\Cities Skylines II (To see the AppData folder you’ll need to enable View Hidden Items in File Explorer)

Sure thing!

 

[AndrewT]

Still looks like mod errors:

[FileSystem] [ERROR] Error occurred creating 9e6fbd9937a48ad63ac30ce7d42a8de0 [K45_WE_settings.coc] (K45_WE_settings) Colossal.IO.AssetDatabase.COCParser+COCParserUnexpectedEndException: Unexpected end of input at 155:8 from 1:1

[FileSystem] [ERROR] Error occurred creating edc8d1ae5c84f8d86dbd946aeafd9d03 [ModsSettings/ExtendedRadio/settings.coc] (settings) Colossal.IO.AssetDatabase.COCParser+COCParserUnexpectedEndException: Unexpected end of input at 45:1 from 1:1

Are you 100% sure you did this?

Please add --disableModding to the game's Steam launch options. Then start a new test city

 

[pdx_Mimonsi]

Sure thing!

Please show a picture of the contents of your C:\Users\[user name]\AppData\LocalLow\Colossal Order
folder