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Are you seriously questioning what one of your clients says?
No.
Manners please.

@AndrewT The minidump is interesting. I reached out to one of our programmers as I've never seen a similar CTD before and he says that in this case the game cannot find some hardcoded modifier definitions that the code is looking for, which is likely caused by corrupted or modified installation.
I'd recommend performing a full reinstallation (including deletion of the Documents/Paradox Interactive/Victoria 3 folder) and if that does not help, seeking a refund on Steam as there is nothing we can do with it on our side.
 
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