Victoria 3 does not start (Windows 10)

[N.o.V.]

Hallo everybody,

Victoria 3 does not really start

Short summary of your issue
Repeated crashing after I hit play on the launcher.

Game Version
1.5.12

What OS are you playing on?
Windows

Do you have mods enabled?
No

Have you tried verifying your game files?
Yes

How much "pain" is this causing you?
10

Please explain the issue you experienced in the most condensed way possible
I open the Victoria 3 in steam and click play on the launcher. It then "loads" for around 30 seconds/ 1 minute and then crashes sending me back to my desktop.

Please explain how to reproduce the issue
Hit play on the launcher

Is there anything else you think could help us identify/replicate the issue?
My CPU (around the "recomendet" system requirements) is shortly before crash sometimes at 100% use.


I have attached a save game
No, because I can't even get into the game.

What did I have alredy tried:
Right click on victoria3.exe , properties, compatibility. Tick "disable fullScreen optimisations" untick every other box in that dialog, Apply and exit.
Then in the launcher Game Settings menu, select fullScreen display mode, Vsync off, cap refresh rate at 60

 

[AndrewT]

What happens when you run victoria3.exe directly from File Explorer?

DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach here your Documents/Paradox Interactive/Victoria3/pdx_settings.json .
From your Documents/Paradox Interactive/Victoria3/logs/ folder, attach here exceptions.log

 

[N.o.V.]

There is not a difference between starting it on steam or starting the Victoria.exe

 

[AndrewT]

I don't see a reason for this problem in that file, indeed the crash you get is not recorded in there. The CPU and GPU appear to meet the game's requirements.

Has this game ever worked on this machine? Or never yet?

Did you not provide the other files I asked for because they don't exist, or you had trouble finding them?

 

[N.o.V.]

I don't see a reason for this problem in that file, indeed the crash you get is not recorded in there. The CPU and GPU appear to meet the game's requirements.

Has this game ever worked on this machine? Or never yet?

Did you not provide the other files I asked for because they don't exist, or you had trouble finding them?

I did not find this:
From your Documents/Paradox Interactive/Victoria3/logs/ folder, attach here exceptions.log
under logs is not a folder or exeptions.log

 

[PDX_Sosanna]

Hi! Is there anything to be found under "Documents/Paradox Interactive/Victoria 3/crashes" directory? Particularly the minidump file would be helpful in troubleshooting the issue.

 

[N.o.V.]

Is this the right one?

 

[N.o.V.]

Here is the minidump file as well

 

[N.o.V.]

Are there any news or do you need anything else from me to solve the problem?

 

[AndrewT]

You might check here for an updated video driver

http://support.amd.com/en-us/download

@PDX_Sosanna do the above .txt and .dmp files help us?

 

[PDX_Sosanna]

Hi! It looks like a shader crash. Updating GPU drivers, deleting the cache folder found under "Documents/Paradox Interactive/Victoria 3/shadercache" and running the game again should hopefully solve the issue.