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tedterry

Recruit
Mar 25, 2023
1
0
Short summary of your issue
Came crashes after starting game 20 seconds into playing

Game Version
newest version

What OS are you playing on?
Windows

Do you have mods enabled?
No

Have you tried verifying your game files?
Yes

How much "pain" is this causing you?
10

Please explain the issue you experienced in the most condensed way possible
after the update, I cannot start a game, it crashes everytime. I've reinstalled. run as administrator. I verified the game files. adjusted graphics settings to a lower setting.

Please explain how to reproduce the issue
game starts, and before I can build a building or pick a technology it crashes.

Is there anything else you think could help us identify/replicate the issue?


I have attached a save game
No

Upload Attachment
File(s) attached
 

Attachments

  • user_crash_report.txt
    33 bytes · Views: 0
  • minidump.dmp
    25,9 MB · Views: 0
  • pdx_settings.json
    2,8 KB · Views: 0
  • exception.txt
    2,4 KB · Views: 0
  • debug.log
    172 KB · Views: 0
Hi! I'm moving the thread to Tech Support.

In the meantime, could you provide information regarding your PC specs (CPU model, GPU model, RAM)? The easiest way to check these is to launch "DxDiag" program and click on the "Save All Information" button and upload the txt file here!