Windows Store: "We are unable to verify ownership of this DLC" when I own and have installed all DLC.

[ExSol]

I get this message anytime I try to start the game from the Windows Store and the launcher starts. Random DLCs are unable to be verified and it has been an issue since the update.

I searched similar issues and tried the troubleshooting, such as deleting the launcher from my Apps, deleting the folders from users/Paradox and users/Roaming, etc. Nothing has fixed the issue so I'm making my own thread on this.

Below are images taken back-to-back-to-back of me closing and reopening the launcher and it verifying random DLCs.

Game version: 1.31.6.0 Majapahit (157c)
Launcher version: 2020.5-SE

 

[AndrewT]

We are working with MS on this, it seems to be a problem at their end.

Probably best if you lodge a support ticket with us at paradox.zendesk.com so you get more detail.

Good luck!

 

[ExSol]

Any update on this Windows Store issue?

It is still a constant problem.

 

[AndrewT]

I still see cases of it coming through, I'm afraid. Only a trickle but a constant one, it's really odd.

Did you lodge that ticket I suggested? If not please do so.

 

[ExSol]

I still see cases of it coming through, I'm afraid. Only a trickle but a constant one, it's really odd.

Did you lodge that ticket I suggested? If not please do so.

I did lodge it recently.

I'll keep my eye on it. Appreciate everything you do.