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CO Word of the Week #8

As you may have noticed we had a couple of weeks off for the end of the year, but now everyone is back to working on Cities: Skylines II. Thanks for all the holiday wishes, it was lovely to receive them!

It will be a busy time of the year for us so I’ll quickly go over some highlights for the upcoming months. As we have stated earlier, there is no higher priority than releasing the modding support for the game. The Editor UI is expected to be ready enough for the closed beta in a few weeks. There is an issue with the asset import still that we are hard at work solving. If the issue is not resolved in a reasonable time we’ll consider releasing the editor without the ability to import custom assets and just have the maps and code modding present. Whichever the resolution for the modding support is, we can’t wait to see your creations!

The console versions of the game will also have the Editor (minus code modding) so therefore the Editor is the highest priority but in parallel, we’re also working on the stability and performance on console to make the game available for the console players as soon as possible.
The schedule for the upcoming months and the early access program for modders will be available later.

Before the Editor release, we’ll have a bug fixing patch that will include fixes for issues that have been resolved while the work above is ongoing. You can expect fixes for simulation and visual bugs, both based on internal findings and issues reported by you. The patch notes will be available when the patch is released. Thanks for all the reports!

Last but not least, we have seen a growing tendency of toxicity in our community, something we have not experienced to this extent before. Not only directed towards our devs but also our fellow community members - resulting in people hesitating to engage with the community. In the long run, this will really hurt not only the mood and the happiness of community members but also discourage creativity and modding, something we would be very sad to see.

We have always treasured having the devs present on the different social platforms and having direct communication with the community, but our biggest responsibility will always be protecting the team and making sure they work in a safe environment so they are allowed to do their best staying motivated and productive. So we hope we can all work together for our devs to be able to stay and be continuously active.

As the mentions of this in previous entries do not seem to have moved the needle, perhaps you have a constructive way of telling us how we can improve the way we communicate with each other. Should we add more moderation or is the only option to pull back our engagement on our end? How can we make sure the community is a safe place for you to share your thoughts and hopes for the game?

Here are a few ideas to start with:
  • Give feedback and disagree, but do it constructively! Be specific and detailed, and don't worry about what others think. We have a diverse community so opinions and experiences will always vary.
  • Assume people mean well and remember that tone can be hard to convey in writing.
  • Help us make the community a nice place for everyone by showing your fellow mayors how to give constructive feedback.
  • Always be kind :)

And we wish everyone happiness and success in 2024!

Sincerely,
Mariina
 
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At least the bugs make for good entertainment. I had a good laugh yesterday when there was a total gridlock in my city because the police car couldn't reach the traffic accident it was dispatched to clear... in the same intersection the police car was stuck in. I had to bulldoze the intersection to get things to clear up.

View attachment 1075999

"Liuetenant, why don't we get out of the car?"
"We follow protocol, detective! Always follow protocol, my boy, that's the golden rule that's gotten me through 34 years of service!"
"But there's a car in the way!"
"Protocol, detective!"
"There's a sidewalk right outside the door!"
"PROTOCOL!"

That can't be, CO said so in Development Diary #2:
If clearing the site of the accident causes traffic jams for a prolonged period, agents might recalculate their pathfinding, resulting in “dangerous” behavior and making U-turns to find alternative routes circumventing the blocked lane.
:p
 
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Is it really that much, to ask for finished, working games now? It shouldn't be.
Apparently it is.

Look, I'm not saying they shouldn't have taken the 6 to 12 months it needed to get the game in a releaseable state. And obvioulsy CO has an obligation to fix the game. But what can you do, the game is out and it's going to take time. Looking at the laundry list of issues a long time.
 
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You can appease the community by either opening up refunds beyond Steam's policies, or by offering extras. Offer the first DLC for free. Offer something. People paid $50-$80 for a broken product sold on the basis of deception and lies. They need to first make people feel that they are getting something worthwhile for their money before they get to demand patience and understanding. Most companies when they screw up, offer coupons and discounts on future products as ways of apologies. All CO has done is gleefully pocket the money they extracted from people, suddenly decide that now "taking their time to get things right" is important to them and then proceed to show their contempt for the people they deceived for daring to be upset at them. After they raked in millions from the customers, now they want everyone to come together and help them build this game into what it should be? I'm sorry, but they need to live up to their end first.

We paid them for a product that they did not deliver. You cannot just overlook that and move on to the next steps by brushing the initial transaction away. Its is 100% on CO to make the customers feel like they are getting something for the money they paid. We paid for a working stable product on 10/23/2023. You cannot just say, "Yeah that sucks, but be patient and at some obscure time in the future, MAYBE you will have what you paid for." and expect everyone to be best buddies with you. You did not provide what the initial transaction was agreed on, so now provide alternatives. Until you do, you are going to keep festering a community of negativity. Some of that negativity will go over the top and instead of blaming the customers for that, perhaps CO needs to look at why that negativity was created.

Refunds or a full DLC for free? One can dream, I guess. Feel free to complain about the state of the game, by all means. But did anyone actually expect a big patch right after the company comes back after the holidays? I don't get it. This is a game still in active development, so it won't be finished anytime soon.
 
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Refunds or a full DLC for free? One can dream, I guess. Feel free to complain about the state of the game, by all means. But did anyone actually expect a big patch right after the company comes back after the holidays? I don't get it. This is a game still in active development, so it won't be finished anytime soon.

???

They had 2 weeks off. It's been almost SIX WEEKS since last patch. While the last patch was pretty decent, it introduced bunch of new issues. No, I don't expect a huge patch. I expect something...literally anything. I was very positive and patient for the past few months but now I'm considering jumping on the refund train because it really starting to feel like a waste of money.
 
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Refunds or a full DLC for free? One can dream, I guess. Feel free to complain about the state of the game, by all means. But did anyone actually expect a big patch right after the company comes back after the holidays? I don't get it. This is a game still in active development, so it won't be finished anytime soon.

Believe me, I don't expect a patch of any significance at any point. I have lost any faith I have in the company that they can turn this game around. Every week, things get delayed more and more. Proper mod support has gone from "shortly after release" to sometime in Fall 2024. Its actually wild to me that some people still think that a the game is a patch or two away from a turnaround. Its pretty much finished.

Complaining is all that's left. People like me bought the game on faith and not only was that faith betrayed, we were then blamed for being upset. CO and Paradox are not seeing another penny from me until I see them doing something that earns any faith back.
 
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in the same intersection the police car was stuck in. I had to bulldoze the intersection to get things to clear up.

Funny post!

One thing, though: from the screenshot you can see the zebra crossings which mean that in the game's perspective, the police car is still in the roundabout node, and thus a full segment away from the node where the accident happened.

Now, that segment happens to be really really short, so it looks really silly, but I'm pretty sure that's what's happening.

TBH, it annoys me more on highways where an accident causes a backlog that blocks traffic, and then the game complains that the accident is still there when no police car gets there for a while, but there's one *trying* and it's because of the accident that it doesn't get there on the one-way highway.

This kind of "did you not think this through or see it happen in playtesting?" is what frustrates me most right now about CS2.
 
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LOL I made a meaningful and thought out reply that voiced my frustration without being too 'toxic' and your algorithms still wont let me post. What a joke of a an engagement forum.
Our spam protection system can by times be very frustrating for new posters.
Please refer to this thread:
 
I am with you Colossal Order. I have been vulturing the Steam forums and I have never seen such malicious and aggressive behaviours there. I bought the game out of curiousity and I do enjoy it, but it does need to cook a little more. My personal opinion is that the CO staff should have much stricter moderation because quite frankly, this aggression is depressing me as none of you at CO deserve this at all. I remember on Facebook stating to a staff member of CO that my provice was going to get hammered by ludicrous amount of rain, and they wished for my saftey and well being. I even told them that I had a parrot die on me, and they were most sympathetic and wished me well. No other company I know has people who are pure and genuine at the heart. I have had bad games that I bought since the 5.25 inch floppy era, so I take stuff like CS2 with a grain of salt and have full faith in CO that they are on it and will remedy these issues. I wish everyone could veiw this world more happily and optimistic as I do.
 
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Whoever design roads in France wants to tell you about it not being unrealistic. There is more roundabout in France than in all of the rest of the EU put together.

I believe it happened due to poorly thought through central government funding to local authorities (something like getting money to improve your road if you put some roundabout in the project). They eventually shut down the scheme, but it took a while.

Yeah lol. And that's how your traffic flows....not!

Could be a screenshot right from the game :D


1706367626270.png


Not a roundabout, but another example, we should not take Paris/France as an example on how to build roads :D
(Of course nothing beats the crappy road system here in the Philippines^^)
1706367818138.png


And that's why we need MODS!!!
 
Wow! :eek: I have 561 hours in CS1 and have been a CS1 fan for the past 7 years since Feb 2017. I was literally about to buy the game now because I burned my cash on Starfield when it was released and have been waiting to grab CS2 and then thought...

"hmmm...let me check the state of the community and the state of the game since release to see how it's doing before I shell out my hard earned cash!"

...and now...after reading this thread, I have to say....I'm holding my money back for a later date to see if maybe things improve and maybe dodge this bullet. I'll stick to CS1 for now... I LOVE Cities so it's very sad indeed to see how toxic things are.
 
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Should we add more moderation or is the only option to pull back our engagement on our end?

One thing that would help is your moderators not closing every other thread with the silly excuse of "the thread got off topic" when your CUSTOMERS are giving perfectly valid and polite constructive criticism. It's getting (even more) ridiculous.
 
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