CK2 Launcher is white, wont load

[Unsei15]

When I turn on the game the launcher window appears but it stays white no matter how long I leave it to run, no music or anything, it's just fully white. I've uninstalled and reinstalled the games, deleting both folder from steam/commonapps and the paradox interactive folder as well before reinstalling. It still stays the same.
Thegame itself was working fine last time I played.

 

[Unsei15]

There is also no problem with my antivirus.

 

[AndrewT]

Please do a full **clean** re-install:

- move any valued save games elsewhere
- "uninstall" in Steam-CK2
- manually delete both the Steam/SteamApps/common/CK2 AND Documents/Paradox/CK2 folders
- re-install game in Steam, run a Steam Verify when done.
- add ck2game.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.
- start the game with no mods active and test

In particular make sure there are no files or folders left under either the Steam CK2 or Documents CK2 locations, before installing again.


Also if you have installed RadeonPro, or a gaming VPN app called Evolve, or the MSI Gaming App, or Duet, disable it as it clashes with this game.


IF NEITHER OF THOSE HELP:
DXDIAG is a program you run from a command prompt or the Windows start menu 'run' dialog box (or 'search programs' in Windows 7 or later). After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach your Documents/Paradox/CK2/settings.txt.
From your Documents/Paradox/CK2/logs/ folder, attach system.log .

 

[Unsei15]

Please do a full **clean** re-install:

- move any valued save games elsewhere
- "uninstall" in Steam-CK2
- manually delete both the Steam/SteamApps/common/CK2 AND Documents/Paradox/CK2 folders
- re-install game in Steam, run a Steam Verify when done.
- add ck2game.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.
- start the game with no mods active and test

In particular make sure there are no files or folders left under either the Steam CK2 or Documents CK2 locations, before installing again.


Also if you have installed RadeonPro, or a gaming VPN app called Evolve, or the MSI Gaming App, or Duet, disable it as it clashes with this game.


IF NEITHER OF THOSE HELP:
DXDIAG is a program you run from a command prompt or the Windows start menu 'run' dialog box (or 'search programs' in Windows 7 or later). After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach your Documents/Paradox/CK2/settings.txt.
From your Documents/Paradox/CK2/logs/ folder, attach system.log .

 

[AndrewT]

The game cannot find your video driver in DirectX:

[gfx_settings.cpp:49]: Graphic Adapters:
[gfx_settings.cpp:54]: 0:
[gfx_settings.cpp:68]: Using Adapter [0] to check for multi-sampling support:
[gfx_settings.cpp:79]: 2 samples supported.
[gfx_settings.cpp:79]: 4 samples supported.
[gfx_settings.cpp:79]: 8 samples supported.
[gfx_settings.cpp:94]: Using Adapter [0]:
[gfx_settings.cpp:100]: Succeeded to create a device [D3DCREATE_HARDWARE_VERTEXPROCESSING].
[gfx_settings.cpp:144]: Graphics device:
[gfx_settings.cpp:145]: Graphics driver:
[gfx_settings.cpp:146]: Driver version: 0

Uninstall your existing nVidia driver, then reboot.

Then install the latest one from here:
https://www.nvidia.com/Download/index.aspx?lang=en-us
then reboot again.

If you still get any problem after that, upload new copies of those three files, thanks.