access violation in patch2

[unmerged(149566)]

win7(x86_64) RC1 [build 7100] amd64 2800+ complete re-installation after first attempt failed.

Input the cdkey 7-8 times in three days because I had to reinstall from scratch after putting in the wrong email for the first update. How many more patches are you expecting? This is rather abusive. Do you not want paying customers?

I realize that my OS is reason enough not to support my problem but I would appreciate any help I can get.

log details follow:

8.8.2009 [2:15]

ERROR: This file should have been crypted: Data\Shaders\Lighting.fx
ERROR: This file should have been crypted: Data/Shaders/common_functions.fx
ERROR: This file should have been crypted: Data/Shaders/globals.fx
ERROR: This file should have been crypted: Data/Shaders/Techniques.fx
ERROR: This file should have been crypted: Data\Shaders\Terrain.fx
ERROR: This file should have been crypted: Data/Shaders/common_functions.fx
ERROR: This file should have been crypted: Data/Shaders/globals.fx
ERROR: This file should have been crypted: Data/Shaders/Techniques.fx
ERROR: This file should have been crypted: Data\Shaders\Sky.fx
ERROR: This file should have been crypted: Data/Shaders/common_functions.fx
ERROR: This file should have been crypted: Data/Shaders/globals.fx
ERROR: This file should have been crypted: Data/Shaders/Techniques.fx
ERROR: This file should have been crypted: Data\Shaders\Water.fx
ERROR: This file should have been crypted: Data/Shaders/common_functions.fx
ERROR: This file should have been crypted: Data/Shaders/globals.fx
ERROR: This file should have been crypted: Data/Shaders/Techniques.fx
ERROR: This file should have been crypted: Data\Shaders\Postprocess.fx
ERROR: This file should have been crypted: Data/Shaders/common_functions.fx
ERROR: This file should have been crypted: Data/Shaders/globals.fx
ERROR: This file should have been crypted: Data/Shaders/Techniques.fx
[2:15:22:131] DEBUG: OGUI init
[2:15:22:235] DEBUG: Animator init
[2:15:22:235] DEBUG: Loading msg
[2:15:22:235] INFO: ---------------------------------
[2:15:22:235] INFO: EIC Dev
[2:15:22:235] INFO: Version 1.0
[2:15:22:235] INFO: EIC DEV 1.0 (Jun 24 2009)
[2:15:22:235] INFO: ---------------------------------

By the way I do not think much of the installer not asking me specifically about whether to reinstall directx and the runtime libraries but I suppose that too is my fault for taking the easy option, a little warning would be nice so the game ages gracefully when the versions of these third party programs move on.

 

[unmerged(146003)]

Hi,
can you describe a bit more what kind of problem you are having with the game? You can see the Troubleshooting under Tech support for a possible solution if the game doesn't start on Windows 7.

Juho

 

[unmerged(149566)]

The game worked fine with patch 1 but patch two threw an access error message. Now the game won't start, insisting I reinstall once again. I'll try to post the exact error message later on today and I'll look in the section you mentioned but as I said it was working fine before this patch.

That helped, it must have been the "Data Execution Prevention" as it ran from the dvd launcher fine.

It appears some of my annoyances were misdirected as I get used to Window again. Any chance of linux support sometime?