After fresh install the game is crashing

[Marto71]

Information​

I have disabled all mods​

Yes

Required​

Summary​

After fresh install the game is crashing

Expected Result​

I assumed the game would be fine

Actual Result​

not as expect. crashing when loading a game

Steps to reproduce​

starting new or saved gam

Platform​

Steam

Game Version​

1.17.f4

Optional​

Description​

after a fresh install of windows 11
i re-installing the game to a different drive. After validating and making sure everything was fine. I started the game. I then proceeded start a saved game and the it crashed. I tried other saved games and the same thing. Then I disabled all the mods and still the same thing. I also got a Virtualization error popup.

Tags​

Attachments​

View attachment crash.dmpView attachment error.log

 

[AndrewT]

The start of that error log is missing - please generate the problem again and attach a new one.

And, Please gather both these two informational files, and attach them here:

...\Steam\steamapps\common\Cities Skylines\Cities Data\output_log.txt

DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here. IF dxdiag.txt fails to attach here, rename it to dxdiag.log , or zip it up. Thanks.