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MrLenS

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May 10, 2016
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Integrity​

I have verified my game files (on Steam)​

Yes

I have disabled all mods​

Yes

Required​

Summary​

After game crash launching it causes freeze

Description​

Sorry guys I'm back again after sending some related crash reports through the PDX Crash Reporting tool within the last hour or so. :S I attempted some times to launch a saved game from 2024-07-24 on version 1.7.5. The game crashed through launching it through the launcher and through the main menu. However, after trying to launch the game through the main menu the game crashed and a report was sent but afterwards launching the game through the launcher and clicking play instead of resume causes the PC to freeze. This freeze seemed to be reproducible after sending another crash report and afterwards trying to launch the game to the main menu. First the game seems to be loading, taking unusually long while never reaching the main menu. During this time the mouse can still be moved but trying to press any key like CTRL+ALT+DEL or CTRL+SHIFT+ESC to kill the process results in the PC freezing. Another attempt to load the saved game to get to the crash reporter resulted in the saved game to be loaded but showing Sweden to be annexed, so that's why I'm here to report it anyway. Sweden being annexed would seem to make this freeze and incompatible saved game loading cycle extra critical.

Steps to reproduce​

Play Victoria 3 in version 1.7.5. Update game to current version with all DLCs and attempt to launch the 1.7.5 saved game. The game crashes, send a crash report. Relaunch the game to main menu, but while loading takes too long try to kill the process. On pressing keys the PC freezes.

Game Version​

1.9.2

OS​

Windows

Additional​

Bug Type​

Other

Save Game​



Attachments​



Player Pain​

1

 

Steps to reproduce​

Play Victoria 3 in version 1.7.5. Update game to current version with all DLCs and attempt to launch the 1.7.5 saved game. The game crashes, send a crash report. Relaunch the game to main menu, but while loading takes too long try to kill the process. On pressing keys the PC freezes.
1.7.5 savegames won't load on 1.9.2 game version. To play them you need to roll back to the 1.7.x versions using the Beta tab in game properties.
Moving to Tech Support.
 
I did expect the saved game maybe not to be working. I just used the Crash Reporting tool once it showed up. What worries me more is the freeze that consistently happened afterwards.
Once the game crashed and the Crash Reporter was used and the Report sent, I tried launching the game again cleanly using the game launcher and clicking the Play button, so that I would get loaded to the main menu instead of attemting to load into the "faulty" saved game. The game just would not get to the main menu. After a suspiciously long time where the mouse cursor could still be moved, I tried to load task manager to kill the game's process, but the keyboard input seemed to cause the PC to freeze.
This exact situation happened twice to me yesterday after having used the Crash Reporting tool and attempting to launch the game into the main menu.
I suspect there might be a bug in the game's startup routine after having experienced the game to crash.
 
That is very strange. Either way, a clean reinstall should help. If we get enough backtrace data from Crash Reporter from other users, the programmers will be able to identify any potential issues with game initialization.
Best regards!
 
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Thanks Sosanna, I'll try that to make sure the game can run under the best conditions.
When uninstalling the game, where are the typical folder locations where leftovers could remain? I mean like caches, temporary files or folders under %appdata% oder %localappdata% where programs often leave remainders after a deinstallation.
If I know in which places to remove some of those leftovers, if there are any, that would make a reinstall as clean as possible. :)
Kind regards!