Needs Info After launching Cities: Skylines II, the main game screen fails to display correctly. Only a few in-game UI dot icons are visible in the top-right cor

[yjc03]

Information​

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Required​

Summary​

After launching Cities: Skylines II, the main game screen fails to display correctly. Only a few in-game UI dot icons are visible in the top-right corner. Unable to reach the main menu or play the game.

Steps to reproduce​

1.Launch Cities: Skylines II via the Xbox app.
2.The game attempts to launch, and the game window frame appears.
3.No game graphics (e.g., background, menu text) are rendered within the game window.
4.Only a few in-game UI dot icons are visible in the top-right corner of the window.
5.No interaction is possible, and the game cannot be entered.

Expected Result​

The game should launch correctly and display the full main menu interface.

Actual Result​

After game launch, there are no game graphics rendered within the game window. The only visible elements are a few UI dot icons in the top-right corner of the window. The main menu is not visible, and no game interactions are possible.

Game Version​

1.2.5.0

What mods do you have installed?​

none

Affected Feature​

• Menu

Platform​

• Microsoft Store (Xbox)

Additional Information​

Save Game​

Other Attachments​

 

[yjc03]

Here is my DxDiag.txt file, attached.

 

[AndrewT]

Can you please provide the player.log
Located in \AppData\LocalLow\Colossal Order\Cities Skylines II (To see the AppData folder you’ll need to enable View Hidden Items in File Explorer)

Thanks.