After loading up the game I'm just met with a blurry background of clouds in the sky and a brown ocean

[EJGamer5401]

Information​

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[CLICK] I understand

Required​

Summary​

After loading up the game I'm just met with a blurry background of clouds in the sky and a brown ocean

Steps to reproduce​

I installed the piers and quays update and just booted up the game.

Expected Result​

I'm expecting to be met with the main menu.

Actual Result​

No UI and the afore mentioned background

Game Version​

1.3.3f1

What mods do you have installed?​

After trying multiple times I unsubscribed from all my mods then did a fresh re install. So I shouldn't have any mods installed

Affected Feature​

• Gameplay

Platform​

• Steam

Additional Information​

Additional Information​

I've followed the provided fixes on steam given by colossal order but the issue keeps reoccurring

Save Game​

Other Attachments​

 

[Woody Red]

yeah im getting this now. seems like everyone is getting this bug. weird - game was working fine earlier today.

 

[Woody Red]

what fixed it for me, is I looked in my player.log file - saw an error like "failed to load autosave 14-05-1" - I went into my saves folder and deleted it. it was an old save from months ago so I dont know why it suddenly caused this issue. meh - its working again now.

worth noting as well, the log file contains many warnings, which dont appear to make much difference to running the game, ignore them. However actual errors appear to be fatal.

 

[EJGamer5401]

How am I able to find the player.log file

 

[Woody Red]

C:\Users\ *your username goes here* \AppData\LocalLow\Colossal Order\Cities Skylines II

 

[pdx_Mimonsi]

How am I able to find the player.log file

You mentioned you followed the steps provided in the guide, so you have already worked through the Player.log, correct?

 

[EJGamer5401]

I tried to but couldn't find it

 

[EJGamer5401]

C:\Users\ *your username goes here* \AppData\LocalLow\Colossal Order\Cities Skylines II

I've tried searching that but nothing came up

 

[Woody Red]

appdata is hidden so you'll have to type it in. navigate to it from file explorer

 

[pdx_Mimonsi]

I tried to but couldn't find it

I see, so you haven't followed the steps in the guide so far. Then we'll start with the first step. Go ahead and press WIN + R on your PC, paste this in the text field

C:\Users\%username% \AppData\LocalLow\Colossal Order\Cities Skylines II

and press enter. Then look for the Player.log file (might also just be called "Player"). Then follow the guide and look for broken saves.

 

[EJGamer5401]

I see, so you haven't followed the steps in the guide so far. Then we'll start with the first step. Go ahead and press WIN + R on your PC, paste this in the text field

C:\Users\%username% \AppData\LocalLow\Colossal Order\Cities Skylines II

and press enter. Then look for the Player.log file (might also just be called "Player"). Then follow the guide and look for broken saves.

I've tried but it says nothing matches the search.

 

[pdx_Mimonsi]

You need to paste the path directly, for example when pressing WIN + R . The search bar does not support full paths

 

[EJGamer5401]

I didn't press WIN + R because I don't know what that means

 

[AndrewT]

I didn't press WIN + R because I don't know what that means

Your keyboard has a Windows key, with the Windows Symbol on it. When in File Explorer hold that key down and hit the R key with the other hand. Paste this string into the box you then see:

C:\Users\%username% \AppData\LocalLow\Colossal Order\Cities Skylines II

 

[EJGamer5401]

Your keyboard has a Windows key, with the Windows Symbol on it. When in File Explorer hold that key down and hit the R key with the other hand. Paste this string into the box you then see:

C:\Users\%username% \AppData\LocalLow\Colossal Order\Cities Skylines II

Thank you I didn't realise that was what it stood for

 

[EJGamer5401]

I have managed to find the player.log but how do I go to the specific file