All traffic is frozen and then CTD with no error

[bdu35xec]

Information​

When reporting a crash, stability or performance problems, please ensure that you have the files ready for submission​

[CLICK] I understand

Required​

Summary​

All traffic is frozen and then CTD with no error

Steps to reproduce​

Load any save from my city (4-5 saves spanning multiple in game years)
Wait for 5-30 seconds

Expected Result​

Not crashing or at least an error message to troubleshoot

Actual Result​

Crash to desktop with no error

Game Version​

Patch 1.2.5f1

Affected Feature​

• Crash

Platform​

• Steam

Save Game​

View attachment Christmas springs.cok

Crash Dump and Logs​

View attachment Logs.zip

Additional Information​

Additional Information​

I tried to disable all the mods and the result was the same.

Screenshot or Video​

 

[ParadoxMichaela]

Information​

When reporting a crash, stability or performance problems, please ensure that you have the files ready for submission​

[CLICK] I understand

Required​

Summary​

All traffic is frozen and then CTD with no error

Steps to reproduce​

Load any save from my city (4-5 saves spanning multiple in game years)
Wait for 5-30 seconds

Expected Result​

Not crashing or at least an error message to troubleshoot

Actual Result​

Crash to desktop with no error

Game Version​

Patch 1.2.5f1

Affected Feature​

• Crash

Platform​

• Steam

Save Game​

View attachment 1285044

Crash Dump and Logs​

View attachment 1285045

Additional Information​

Additional Information​

I tried to disable all the mods and the result was the same.

Screenshot or Video​

Thank you for the report. When you disabled the mods did you make an entirely new save to try on, or did you try booting up the latest save? To see if it is the mods that are acting up, you can try to disable the mods and then start a completely new save. If the issues disappear it is most likely a mod issue you are experiencing.

If you are still experiencing the issue after making a new save, please write back to us and we will investigate this further.

 

[bdu35xec]

When I disabled mods I tried multiple saves of the same city with same result (traffic frozen then CTD).
I even tried the save from months ago where my city was far smaller and I used fewer mods but the result was the same.

I tried to start a new city both with and without mods (all of them) and it worked fine , but I only tried for a couple of minutes so perhaps it wasn't enough to trigger the right circumstances that cause the crash.

 

[ParadoxMichaela]

When I disabled mods I tried multiple saves of the same city with same result (traffic frozen then CTD).
I even tried the save from months ago where my city was far smaller and I used fewer mods but the result was the same.

I tried to start a new city both with and without mods (all of them) and it worked fine , but I only tried for a couple of minutes so perhaps it wasn't enough to trigger the right circumstances that cause the crash.

From your explanation, it seems like the issue is originating from one of the mods that are used in that save. Even though you might not experience the issue right away in a new save using mods, it could be something that appears later on when playing if you are using the same mod that is causing the issue.


If it is an issue with one of the mods, we are unable to help out as we are not the ones updating them. However, if you play more on a save that is not using mods, and you are experiencing the same issue, please send us that save-file and the devs will investigate it further!

 

[bdu35xec]

I have attached a save game of the city with absolutely no mods being used - but still the same problem manifestation, and same result.
Also, if it helps I attached a player.log file.

edit: I should have clarified that the issue started with version 1.2.5f1

 

[lolok]

I have attached a save game of the city with absolutely no mods being used - but still the same problem manifestation, and same result.
Also, if it helps I attached a player.log file.

edit: I should have clarified that the issue started with version 1.2.5f1

Can you please try to launch the save in skyve safemode or (alternatively --burst-disable-compilation as a launch option on steam) and see if it still CTD or instead gived you an error screen with more info.
If that happens and it looks something like this

Object reference not set to an instance of an object

NullReferenceException: Object reference not set to an instance of an object
at Unity.Entities.DynamicBuffer`1[T].get_Item (System.Int32 index) [0x0000b] in <31392ae637b54463be21947b4b145e41>:0
at Game.Economy.EconomyUtils.AddResources (Game.Economy.Resource resource, System.Int32 amount, Unity.Entities.DynamicBuffer`1[T] resources) [0x00004] in <326788fce38e46f481fcabb77f237b21>:0
at Game.Simulation.DeliveryTruckAISystem+DeliverJob.Execute () [0x00218] in <326788fce38e46f481fcabb77f237b21>:0
at Unity.Jobs.IJobExtensions+JobStruct`1[T].Execute (T& data, System.IntPtr additionalPtr, System.IntPtr bufferRangePatchData, Unity.Jobs.LowLevel.Unsafe.JobRanges& ranges, System.Int32 jobIndex) [0x00001] in <5a923feee9f944f3a14f9848c3ed83b4>:0
at (wrapper delegate-invoke) Unity.Jobs.IJobExtensions+JobStruct`1+ExecuteJobFunction[Game.Simulation.DeliveryTruckAISystem+DeliverJob].invoke_void_T&_intptr_intptr_JobRanges&_int(Game.Simulation.DeliveryTruckAISystem/DeliverJob&,intptr,intptr,Unity.Jobs.LowLevel.Unsafe.JobRanges&,int)
Colossal.Logging.CustomLogHandler:LogException(Exception, Object)
UnityEngine.Logger:LogException(Exception, Object)
UnityEngine.Debug:CallOverridenDebugHandler(Exception, Object)

Please try removing all of your outside connections and see if that solves the issue

 

[bdu35xec]

I tried to run the game with --burst-disable-compilation launch option and still there is no error after crash.

This time it crashed in about 2 minutes, long enough to check larger part of the map and yes, all traffic (including pedestrians) is frozen plus the game performance is significantly worse (but that could be due to safe mode, I've had the same issue before when I tried to use Skyve safe mode).